Area Sales Manager (Hotel) Daphne, AL and Mobile, AL

Park Hotels & Resorts - Daphne, AL

Full-time - Mid Level

Daphne, AL

Accommodation

About the position

The Area Sales Manager is responsible for developing and implementing sales strategies to maximize hotel room and banquet revenue across multiple market segments. This role involves personal sales calls, maintaining relationships with clients, and coordinating with various hotel departments to enhance guest satisfaction and achieve sales targets set by corporate management.

Responsibilities

• Accountable for meeting hotel sales targets set by Corporate.
• Make personal sales calls.
• Implement approved sales plan and action steps as directed.
• Develop and search for potential markets for hotels.
• Develop, create, and implement innovative Sales and Marketing techniques.
• Execute and distribute all in-house advertising and promotional campaigns.
• Maintain competitive analysis statistical information.
• Maintain current filing system on company accounts and prepare required reports.
• Contact current meeting planners to promote goodwill and foster additional and repeat business.
• Maintain good rapport with local civic groups and associations.
• Prepare reports as requested: Sales Call Reports, Internal Sales Report.
• Attend and lead Sales meetings with the team.
• Attend weekly staff meetings and sales meetings.
• Complete projects as determined by the Regional Director & General Manager.
• Take responsibility for the implementation of sales plans.
• Monitor plans' effectiveness and introduce changes in response to the marketplace.
• Coordinate activities with other hotel departments to facilitate increased levels of communication and guest satisfaction.
• Coordinate efforts with Rooms Division in the weekly maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations.
• Develop promotional programs, point of sales materials, sales blitzes, etc.
• Report on a regular basis to the DOS/Revenue on actual room numbers against budget and profit projections.
• Analyze variances and monitor the impact of initiatives and corrective actions.
• Take every opportunity to amaze the guests.
• Ensure all guests are treated in an efficient and courteous manner and that all Company standards are being applied.
• Collaborate with team members to achieve project goals.
• Maintain a clean and organized work environment.
• Consistently strive for improvement in both team and self.

Requirements

• Previous sales experience required.
• Hotel sales experience strongly preferred.
• Driver's License and clean MVR.
• Proficient in Microsoft Word, Office, Excel and PowerPoint.
• Well organized and detail oriented.
• Ability to work independently.
• Display initiative, perseverance and analytical skills.
• Effective communication skills, both verbal and written.
• Excellent customer service skills.
• Ability to read, write and speak English with excellent grammar and communication skills.
• Highly energetic and motivated individual.
• Ability to work independently with little supervision.
• Excellent interpersonal and communication skills with strong customer/client focus essential.
• Strong problem-solving skills.
• Ability to work in a fast-paced, high-pressure environment.
• Ability to shift and manage multiple priorities while adapting easily to change.
• Results driven focus and ability to work through to completion in a timely manner.
• Strong work ethic and willingness to learn and take direction.
• Ability to work effectively as part of a team.
• Commitment to safety.
• Attention to detail and ability to follow instructions accurately.
• Critical thinking and problem-solving skills.

Nice-to-haves

• Extensive knowledge of the hotel, its services and facilities.
• Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations.