Area Sales Manager - Houston, TX

Evans Construction - Houston, TX

Full-time - Mid Level

Houston, TX

Merchant Wholesalers, Durable Goods

About the position

The position involves managing customer programs and ensuring customer satisfaction through proactive engagement and effective communication. The role requires planning and anticipating customer needs, managing expectations, and coordinating with various teams to execute projects successfully. It also includes supervising a field sales and service team, ensuring quality work, and meeting performance expectations.

Responsibilities

• Proactively manages customer programs.
• Plans, prepares and anticipates customer needs.
• Reacts with a sense of urgency and delivers customer-centric solutions.
• Manages customer expectations in regards to sales and services provided.
• Provides and participates in all market and customer strategies.
• Manages and coordinates territory DIY's, product knowledge training, customer, contractor and company events.
• Partners with National Account Managers, Category Managers, Marketing team and local Operators to successfully execute projects and effectively communicates progress.
• Communicates and implements National Retail initiatives within territory.
• Accountability for meeting and exceeding Team and Customer Service performance expectations within territory.
• Provides direct supervision of field sales and service team within territory.
• Supervises the team's quality of work, timeliness and completion of daily assignments, tasks, and projects, including internal and external requests.
• Approves overtime, vacation and expense reimbursements.

Requirements

• 3+ years of Retail industry and service experience.
• High school diploma or equivalent combination of education and work experience.
• Daily travel to and from company locations and/or customer locations.
• Overnight travel up to 50%.

Benefits

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion