Atlas Copco - Richmond, VA

posted 3 months ago

Full-time - Mid Level
Richmond, VA
Machinery Manufacturing

About the position

The Area Sales Manager (ASM) for Specialty Rental is responsible for developing business, increasing revenue, and growing market share within the assigned territory. This role involves regular customer visits to identify rental service and sales opportunities, ensuring customer satisfaction, and handling customer service issues in the field. The ASM will execute strategies to achieve revenue goals while managing the full customer journey from understanding needs to payment collection.

Responsibilities

  • Develop business with a focus on increasing revenue and market share.
  • Regularly visit customers at job sites and business offices to identify rental service and sales opportunities.
  • Create long-term partnerships with key accounts to ensure customer satisfaction.
  • Handle customer service issues in the field and negotiate rental contracts.
  • Conduct business and territory analysis using tools like ZoomInfo, IIR, and PGA.
  • Develop and execute a business plan to achieve revenue goals as directed by management.
  • Maintain good communication with operations and other ASMs to assist in customer service activities.
  • Collaborate with other Atlas Copco divisions to support group goals and convert new business.
  • Assist in training customers on equipment operation to reduce downtime and service calls.
  • Implement and develop quality process improvements focusing on safety, financials, operations, and customer service.

Requirements

  • Minimum of three years of industrial sales experience, preferably in industrial equipment/service.
  • Familiarity with SalesForce/CRM, PDCA, and account management.
  • Preferred Bachelor of Science Degree in Engineering or Technical field, or a Bachelor's degree in business with industry-related experience.
  • Demonstrated selling and interpersonal communication skills.
  • Strong customer service orientation and ability to build trust.
  • Ability to work independently and as a team player with strong organizational skills.
  • Experience with sales and budget forecasts, effective selling practices, and cold calling.

Nice-to-haves

  • Training in sales and marketing workshops, seminars, and training programs.

Benefits

  • Medical/dental/vision coverage
  • Life insurance
  • Short/Long-term disability
  • Matching 401K
  • Generous paid holidays and vacation
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