Rentokil Initial - Saint Louis, MO
posted 2 months ago
As a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries, this position is responsible for enhancing the productivity of the assigned group of sales colleagues. The role involves implementing, coordinating, and presenting the new hire training and development program, while also providing mentoring and coaching to both new and existing sales colleagues. The successful candidate will partner with the field leadership team to train and coach associates, ensuring they maximize their performance. Key performance indicators for this role include Customer NPS, revenue growth, cost control, customer retention, and colleague retention and engagement. The principal duties and responsibilities include hiring, onboarding, training, managing, and engaging a team of frontline sales colleagues in the designated area. The role requires supporting collaboration between Sales and Operations within the territory, leading weekly meetings to monitor performance, and focusing on skill development. The candidate will also provide ongoing technical training on services offered in the assigned territory and facilitate regular one-on-one debriefs with the team to enhance communication and identify training needs. Additionally, the position involves monitoring team performance against activity standards and revenue objectives, ensuring that the team meets or exceeds sales targets, and serving as a steward of the RentokilTerminix business model. The role demands a strong example of personal character, commitment, organization, and selling skills. The candidate will be responsible for planning and organizing job-related items for new hires, working closely with them to identify opportunities for improvement, and communicating any training needs to leadership. The position requires a hands-on approach, as the candidate will work in the field with sales colleagues daily, ensuring adherence to company sales practices and maintaining the quality of sales materials.