Area Sales Manager

Lake Nona Aloft - Orlando, FL

Full-time - Mid Level

Orlando, FL

About the position

The Area Sales Manager at Lake Nona Aloft Orlando is responsible for actively soliciting and managing inquiries for group bookings exceeding 10 guestrooms per night. This role focuses on building long-term, value-based relationships with customers to achieve optimal sales objectives while delivering tailored solutions and memorable experiences.

Responsibilities

• Identify and create new contacts and develop sales leads through various methods such as phone solicitation, sales calls, and trade shows.
• Respond to sales inquiries and contact potential clients to build and nurture lasting business relationships.
• Analyze the overall market, including competitors' strengths and weaknesses, to strategically sell against competition.
• Understand hotel amenities and provide recommendations to create authentic experiences for groups.
• Anticipate guests' needs and respond promptly to inquiries.
• Create, execute, and support the operational aspects of business booked, including generating proposals and writing contracts.
• Maintain accurate records of activities, including appointments and calls made.
• Foster positive relationships with team members and create memorable experiences for guests.
• Collaborate with team members to communicate guest needs to staff and management.
• Conduct property site tours showcasing hotel features and benefits tailored to customer needs.
• Attend all meetings as assigned by sales leadership.

Requirements

• Minimum five years of previous hotel operations or sales experience required.
• Proficient working knowledge of computers in a Windows environment.
• Ability to learn and master TripleSeat (CRM) and Fosse (PMS) systems.
• Proven accuracy and attention to detail in managing workload and prioritizing tasks.
• Excellent oral and written communication skills in English.
• Proven sales and customer service skills.
• Ability to work collaboratively with various teams across multiple properties.

Nice-to-haves

• Flexibility to adapt to changing operational needs.
• Experience in providing administrative support in a team-oriented environment.
• Strong interpersonal skills and a passion for serving others.

Benefits

• Competitive salary range of $65.7K - $83.2K per year.
• Full-time employment with potential for career growth.