Avis Budget Group - St. Louis, MO
posted 4 months ago
As a Sales Performance Manager at Avis Budget Group, you will play a crucial role in enhancing the performance of our counter sales staff. Your primary responsibility will be to act as a servant leader, coaching and mentoring team members to increase revenue, which directly impacts their earning potential. You will collaborate closely with Operations leadership to assess, measure, and improve the effectiveness of revenue generation activities related to counter sales. This position requires a proactive approach to identifying and analyzing revenue generation opportunities for various products and services, ensuring alignment with business goals. In this role, you will monitor the overall effectiveness of sales agents throughout the sales process, coordinating communications related to counter sales initiatives, products, and processes. You will also assess business needs and provide recommendations for training plans and programs aimed at enhancing the knowledge and skills of the sales team. Facilitating local sales training programs and staying updated on new training methods will be essential to your success. Additionally, you will be responsible for developing and maintaining training materials related to sales initiatives, including presentations, job aids, and virtual class materials. The ideal candidate will possess a strong understanding of effective customer service and sales concepts, along with a solid work ethic and sense of urgency. You will need to demonstrate effective communication skills with individuals at all levels, build trust and rapport with others, and exhibit excellent administrative and organizational skills utilizing the MS Office Suite. This position offers the opportunity to make a significant impact on the sales performance of the team and contribute to the overall success of Avis Budget Group.