Homes BY West Bay - Riverview, FL

posted 4 months ago

Full-time - Mid Level
Riverview, FL
Construction of Buildings

About the position

Homes by WestBay & Casa Fresca Homes is seeking an Area Sales Manager to lead our sales efforts in the Tampa Bay area. This role is pivotal in setting pricing strategies and generating sales while ensuring new home deliveries annually. The Area Sales Manager will supervise the Sales Consultants (SC) and is responsible for maintaining effective communication and collaboration within the sales team. The position requires a proactive approach to problem-solving and a commitment to delivering an exceptional homebuilding experience to our customers. The Area Sales Manager will communicate regularly with Sales Consultants to discuss sales production demands, goal setting, and product knowledge. This includes preparing and monitoring sales numbers on a weekly, monthly, quarterly, and yearly basis, and making recommendations to the Vice President of Sales Operations based on these insights. Monthly sales meetings will be conducted to enforce company policies and directives, while also addressing any issues that arise within the team. In addition to overseeing sales activities, the Area Sales Manager will maintain current market knowledge about Realtor programs and competing home builders, providing valuable input to shape the company's sales structure. The role also involves mentoring Sales Consultants, conducting performance appraisals, and assisting in organizing special events to promote the communities and company initiatives. The Area Sales Manager will be on call seven days a week to support the sales team and handle escalated customer concerns, ensuring a high level of service and satisfaction.

Responsibilities

  • Set pricing and strategy to generate sales and new home deliveries annually.
  • Supervise the Sales Consultants (SC) and communicate regularly regarding sales production demands and goal setting.
  • Prepare and monitor sales numbers weekly, monthly, quarterly, and yearly, making recommendations to the Vice President of Sales Operations.
  • Conduct monthly sales meetings with Sales Consultants to enforce company policies and resolve issues.
  • Visit each community weekly to maintain oversight and accountability.
  • Hold Sales Consultants accountable for the status of mortgages for all sales in the assigned area.
  • Maintain current market knowledge about Realtor programs and competing home builders.
  • Assist in organizing and supervising special events to promote communities and company events.
  • Work closely with the sales team to ensure open communication and proactive resolution of issues.
  • Handle customer problems and concerns that escalate beyond the Sales Consultants.
  • Mentor Sales Consultants by providing leadership and ongoing development.
  • Conduct and contribute to performance appraisals for Sales Consultants.
  • Review market analysis to determine customer needs and price schedules.

Requirements

  • Minimum High School diploma or GED required; college degree strongly preferred.
  • Minimum 5 years proven experience in New Home Sales and 2 years in new home sales management.
  • Excellent verbal and written communication skills.
  • Strong organizational and interpersonal skills.
  • Ability to meet deadlines while maintaining a professional attitude.
  • Experience in dealing effectively with confrontational situations.
  • Excellent computer skills, including advanced proficiency in Word, Excel, and Salesforce.
  • Resourcefulness, patience, clarity, and strong management and motivational skills are essential.
  • Valid driver's license and good driving record required.
  • Real Estate license required.
  • Ability to prepare written documentation and complete contract calculations.

Nice-to-haves

  • Experience in the Tampa Bay real estate market.
  • Familiarity with home building processes and customer service best practices.

Benefits

  • Competitive salary based on experience.
  • Opportunities for professional development and growth within the company.
  • Supportive work environment with a focus on teamwork and collaboration.
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