Toll Brothers - Scottsdale, AZ

posted 3 months ago

Full-time - Manager
Scottsdale, AZ
251-500 employees
Construction of Buildings

About the position

Toll Brothers, America's leading builder of luxury homes, is seeking a dynamic Area Sales Manager to manage our Sales team for our Pennsylvania division based at our division office in Scottsdale, Arizona. The Area Sales Manager is responsible for coaching and training a sales team to achieve sales and revenue goals, providing customer-facing communications, implementing policies and programs, while promoting a culture of sales excellence. This role involves significant interaction with both the sales team and customers, ensuring that the sales process is smooth and effective. The Area Sales Manager will also be involved in strategic planning and execution of sales initiatives, working closely with marketing to drive traffic to communities and optimize sales results. In this position, the Area Sales Manager will support the sales strategy by coaching community Sales Consultants on the design and implementation of local engagement plans to generate qualified traffic to their communities. This includes Realtor outreach, managing prospects, referrals, and Quick Delivery Homes (QDHs). The Area Sales Manager will identify community sales challenges and collaborate with Sales and Project Management to resolve these issues. Additionally, they will serve as the voice of sales and customers to division management, providing insights and recommendations based on competitive analysis and customer feedback. The role also encompasses people and talent management, where the Area Sales Manager will mentor, coach, inspire, and provide feedback to the sales team. They will identify performance gaps and training needs, develop performance and training plans, and play a key role in recruiting and hiring future sales team members. The Area Sales Manager will reinforce corporate expectations for performance, behaviors, and mindsets, ensuring that technology use and adoption are consistent across the team. This position is an excellent opportunity to join one of the nation's most respected Fortune 500 companies, where employees are treated with fairness, dignity, and respect, and where diverse perspectives are welcomed.

Responsibilities

  • Coach community Sales Consultants on the design and implementation of local engagement plans to generate qualified traffic to their communities.
  • Identify community sales challenges and work with Sales and Project Management for resolution.
  • Serve as the voice of sales and customers to division management.
  • Perform competitive analysis and make recommendations to optimize sales results.
  • Provide input on floorplans and model homes for new community start-up.
  • Advise on divisional sales and marketing plans.
  • Champion all compensation initiatives including compensation program design and sales contests.
  • Support the Online Sales program to include co-coaching and problem solving to improve partnerships among Online Sales and other Sales team members.
  • Mentor, coach, inspire, and provide feedback by identifying performance gaps and training needs.
  • Identify, recruit, and hire future sales team members; improve success in hiring and retention.
  • Build and maintain good relationships with Sales Professionals outside of Toll Brothers for future staffing needs.
  • Reinforce corporate expectations for performance, behaviors, and mindsets.
  • Ensure technology use and adoption, including follow-up activities and weekly buyer updates calls logged in Salesforce.
  • Reinforce training and serve effectively on HOA boards as needed.
  • Implement directives both National and Locally instituted.

Requirements

  • 5+ years of home sales experience
  • 2+ years of experience in managing, coaching, or mentoring others
  • CRM software experience

Nice-to-haves

  • Bachelor's degree
  • Salesforce experience desired but not required
  • 2+ years of people management experience
  • New home construction knowledge

Benefits

  • Comprehensive medical/dental insurance
  • 401(k) with a company match
  • Discounted stock purchase
  • Discounts on mortgages, homes, appliances, and more
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