Area Sales Manager

Senior Home Care Services - Montreal, WI

Full-time - Mid Level

Montreal, WI

Ambulatory Health Care Services

About the position

The Area Sales Manager at TheKey plays a pivotal role in driving the company's growth and maintaining its reputation as a premier service provider in the home care industry. This position requires a strong presence in the field, with a focus on strategic leadership and partnership development. The Area Sales Manager will foster collaborative relationships with operations and the sales team to design and implement strategic growth initiatives, ensuring that business objectives are met. The role involves leading and guiding the area sales team to promote TheKey's services, with an emphasis on achieving and exceeding revenue targets. In addition to leadership responsibilities, the Area Sales Manager will dedicate significant time to fieldwork, emphasizing coaching, mentoring, and professional development of the sales team. This includes accompanying Home Care Leaders (HCLs) on sales calls, providing real-time feedback, and managing a select number of key accounts to strengthen client relationships. Performance management is also a critical aspect of this role, with regular assessments of team members' performance to ensure accountability in surpassing growth Key Performance Indicators (KPIs). The Area Sales Manager will guide the sales team in effectively targeting and engaging with the ideal client profile, working closely with the operations team to maintain and enhance TheKey's market position. This role requires analyzing market trends and the competitive landscape to inform sales strategies. Additionally, the Area Sales Manager will collaborate with operations to optimize client acquisition and retention processes, ensuring seamless integration of sales efforts with operational capabilities. Participation in company-wide initiatives and strategic meetings is essential, as the Area Sales Manager will represent the sales division and contribute to broader organizational goals. The use of CRM systems and data analytics will be crucial for managing sales activities and driving informed decisions. The role also emphasizes cultural fit, promoting a positive and inclusive team environment aligned with TheKey's core values. Overall, the Area Sales Manager is responsible for generating and analyzing reports on sales performance, engaging in community events, and pursuing ongoing professional development opportunities within the company.

Responsibilities

• Foster collaborative partnerships with operations and the sales team to devise and implement strategic growth initiatives within the area, ensuring the attainment of business objectives.
• Lead and guide the area sales team in promoting TheKey's services, with a focus on meeting and exceeding revenue targets.
• Develop and maintain strong relationships with key account partners, with a proactive approach to identifying and capitalizing on new business opportunities.
• Dedicate a significant portion of time in the field with the HCL team, emphasizing on-the-job coaching, mentoring, and professional development of the sales team.
• Accompany HCLs on sales calls, providing real-time feedback and support to drive performance and improve client engagement.
• Personally manage a select number of key accounts, aiming to exceed growth targets and strengthen client relationships.
• Conduct regular assessments of team members' performance, ensuring accountability in surpassing growth Key Performance Indicators (KPIs) and achieving set goals.
• Recognize and nurture high-potential individuals within the team, providing comprehensive support in areas such as onboarding, ongoing training, performance enhancement, and career progression.
• Implement performance improvement plans when necessary, fostering a culture of continuous development and excellence.
• Guide the sales team to effectively target and engage with the ideal client profile, aligning with company goals.
• Work in tandem with the operations team to sustain and enhance our market standing as a leading, premium service provider.
• Analyze market trends and competitive landscape to inform sales strategies and tactics.
• Collaborate closely with operations to optimize the process of client acquisition and retention.
• Ensure seamless integration of sales efforts with operational capabilities to deliver exceptional client experiences.
• Monitor client feedback and satisfaction, implementing improvements to enhance service delivery.
• Actively participate in strategic meetings with sales leadership and operations, representing the sales division for this area.
• Engage in and contribute to company-wide and regional initiatives, supporting broader organizational goals and strategies.
• Serve as a liaison between the field sales team and corporate leadership, ensuring alignment and communication of key priorities.
• Utilize CRM systems and sales tools to manage and track sales activities.
• Leverage data analytics to drive informed sales strategies and decisions.
• Align with TheKey's core values and foster a positive and inclusive team environment.
• Generate and analyze regular reports on sales performance, market trends, and team activities.
• Report to the RDBD and senior management on key metrics and progress toward goals.
• Work closely with marketing, finance, and other departments to support overall business objectives.
• Ensure alignment and synergy between sales initiatives and company-wide strategies.
• Participate in community events and networking opportunities to promote TheKey's brand and services.
• Build and maintain relationships with local stakeholders and community leaders.
• Pursue ongoing professional growth and development opportunities within the company.
• Participate in relevant training programs supported by TheKey.

Requirements

• Proven experience in a sales leadership role, preferably within the home care or healthcare industry.
• Strong track record of meeting and exceeding sales targets and KPIs.
• Exceptional leadership and team management skills, with a focus on field-based coaching and development.
• Excellent communication, negotiation, and relationship-building abilities.
• Strategic thinker with the ability to translate market insights into actionable sales strategies.
• Bachelor's degree in Business, Marketing, or a related field; advanced degree preferred.

Nice-to-haves

• Knowledge of French is required for positions permanently located in Quebec to communicate with colleagues and suppliers as necessary.
• Knowledge of English is required to communicate with clients, partners, and colleagues predominantly located outside Quebec.

Benefits

• Extended Health Care (EHC)
• Dental Care (DTL)
• Employee Basic Term Life
• Employee Basic Accidental Death and Dismemberment (AD&D)
• Dependent Basic Life Term
• Wellness Program
• Perks & Savings Program
• Employee Assistance Program
• Mental Health Support
• Vision Care Discounts
• Teladoc Health
• Drug Compatibility Testing