Area Sales & Service Manager

$60,000 - $62,500/Yr

Sage Hospitality Group - Denver, CO

Full-time - Entry Level

Denver, CO

Food Services and Drinking Places

About the position

The Sales Manager at Courtyard Denver Downtown is responsible for meeting and exceeding revenue goals by developing new accounts and growing existing hotel accounts through a profitable and collaborative selling approach. This role involves engaging with clients, coordinating event details, and ensuring exceptional customer experiences while contributing to a dynamic team culture.

Responsibilities

• Receive and respond to all customer inquiries.
• Negotiate and capture all profitable Rooms & Catering business.
• Provide marketing collateral to clients and guests, including menus and meeting room layouts.
• Prepare and send requested proposals and contracts to potential clients.
• Coordinate all details pertaining to room lists, including types and locations.
• Educate Event Planners on hotel procedures and available services.
• Coordinate details for each Event Order, including set-up specifications and billing details.
• Distribute final Rooming Lists and Banquet Event Orders to service staff.
• Conduct site inspections and entertain qualified potential clients.
• Document and report all sales activities in a timely manner.
• Maintain an active list of top accounts for relationship building.
• Sell and service small group business and catering for 12 people or less.
• Solicit, close, and contract wedding business using strong negotiating skills.
• Attend networking events to build brand awareness.
• Partner with Banquet & Culinary teams to exceed customer expectations.
• Communicate event details with team members for effective execution.
• Monitor client satisfaction scores and lead by example.

Requirements

• Requires knowledge of hotel policies and procedures.
• Ability to investigate and analyze current activities and information.
• Must possess strong communication skills for negotiation and influence.
• Ability to drive for outside sales calls.
• Excellent comprehension and literacy for developing marketing plans.

Nice-to-haves

• 1-2 years previous hotel experience preferred.
• Marketing experience in the travel and tourism industry is desirable.

Benefits

• Eligible to participate in Sage Sales bonus plan
• Unlimited paid time off
• Medical, dental, & vision insurance
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Company-paid short-term disability
• Paid time off for vacation, sick time, and holidays
• Eligible to participate in the Company's 401(k) program with employer matching
• Employee assistance program
• Tuition Reimbursement
• Great discounts on Hotels, Restaurants, and much more
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.