Area Supervisor

Ross Stores - Cedar Hill, TX

Full-time - Entry Level

Cedar Hill, TX

1,001-5,000 employees

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.

Responsibilities

• Understand that safety is the number one priority and practice safe behaviors in everything they do.
• Maintain a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone.
• Responsible for security of building including entrance/exit control, Electronic Article Surveillance devices daily function check, Cash Office security, and armored carrier pick-ups.
• Remove clutter and ensure safe, clear egress to emergency exits.
• Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
• Test all fire alarm systems as scheduled and respond to after-hours alarms when requested.
• Treat all Customers, Associates, and other leaders with respect.
• Demonstrate courtesy, friendliness, and professionalism at all times.
• Represent and support the Company brand at all times.
• Maintain a professional appearance, in accordance with Company Dress Code.
• Ensure all Associates adhere to the Company Dress Code at all times.
• Keep all areas of the Store clean, well-maintained, and merchandised to standard.
• Ensure recovery, sizing and markdowns are completed to Company standards.
• Responsible for receiving merchandise truck when needed.
• Process all merchandise with a sense of urgency.
• Responsible for cleanliness and organization of all Stockrooms.
• Help deliver and place merchandise on sales floor when all merchandise is processed.
• Responsible for ensuring any back-stock is secured and processed to Company policy.
• Understand and comply with the Loss Prevention Awareness Program.
• Maintain a large Customer service presence on the sales floor.
• Execute all Company Best Practices and maximize productivity by minimizing steps and touches while working.
• Train and coach Associates on cash registers, shortage control policies and other Front End procedures.
• Ensure all equipment is working properly.
• Responsible for the maintenance and cleanliness of the Fitting Rooms.
• Ensure Cash pulls and bank deposits are conducted to Company policy.
• Responsible for payroll administration including daily punch edits and Associate scheduling compliance.

Requirements

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.