AREA SUPERVISOR

Ross Stores - Jonesboro, GA

Full-time - Entry Level

Jonesboro, GA

1,001-5,000 employees

General Merchandise Retailers

About the position

The Area Supervisor is a key member of the Store Leadership team responsible for overseeing a specific area of the store and managing general operations when acting as the Manager on Duty. This role involves ensuring a safe and secure shopping environment, supervising associates, maintaining merchandise presentation, and executing company operational processes. The Area Supervisor plays a vital role in delivering excellent customer service and supporting the company's commitment to diversity and inclusion.

Responsibilities

• Supervise Associates and maintain a friendly shopping environment.
• Open and close the store as needed.
• Ensure safety and security protocols are followed in the store.
• Maintain cleanliness and organization of the store and stockrooms.
• Execute and supervise company operational processes and merchandising standards.
• Engage with customers and provide excellent customer service.
• Train and coach associates on cash registers and front-end procedures.
• Conduct administrative duties as assigned by the Store Manager.

Requirements

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Nice-to-haves

• Experience in retail management or leadership roles.
• Knowledge of loss prevention practices.
• Ability to handle cash and perform bank deposits.

Benefits

• Career growth opportunities.
• Inclusive work environment with continuous learning.
• Employee recognition programs.