Crosswater Canyon - Williamstown, KY
posted 3 months ago
The Technical Operations Coordinator at Ark Encounter plays a crucial role in managing the daily operations of ride attractions, ensuring that all areas meet the high standards set by Answers in Genesis. This position is centered around creating a frictionless and enjoyable guest experience, which includes responsibilities such as managing Virtual Reality ticketing, assisting guests on the Carousel, and overseeing ticketing for camel rides and sluice activities. The ideal candidate will be passionate about the mission of Answers in Genesis and possess a service-oriented mindset, demonstrating enthusiasm and energy in their interactions with guests and team members alike. In this role, the Technical Operations Coordinator is expected to embody the Core Values of SERVE (Serve, Equip, Relate, Value, Engage) while engaging with both internal and external guests. This involves not only providing excellent customer service but also promoting a culture that enhances the spiritual growth of all team members. The Coordinator will be responsible for ensuring compliance with safety and security procedures, conducting regular inspections of staff operations, and maintaining proficiency in all staff positions and procedures. The position also offers opportunities for professional development and coaching, allowing the Coordinator to lead a large team towards achieving great results while fostering a fun and engaging work environment. The Technical Operations Coordinator will have a significant impact on the guest experience and the overall mission of Answers in Genesis, making this a rewarding position for those who are dedicated to serving others and making a positive difference in the lives of guests and team members.