ARM Application Developer Specialist

Southern Company - Atlanta, GA

Full-time

Atlanta, GA

Utilities

About the position

The ARM Application Developer Specialist position at Southern Company involves designing and developing custom applications to support the Work Management Technology portfolio. This role requires a subject matter expert with deep technical knowledge in the area, focusing on both custom and COTS applications, including the ARM vendor product and the Project Cost and Tracking (PCTS) system. The position entails working with limited supervision to complete projects using various programming languages and technologies, while also providing support and mentorship to junior team members.

Responsibilities

• Develop solutions that leverage COTS systems rather than customization.
• Create and drive completion of Technical Design documents.
• Collaborate with junior team members to plan for coding and overall program development.
• Translate specifications to create code that meets performance expectations and coding requirements.
• Modify existing software to correct errors, adapt it to new hardware, or upgrade interfaces and improve performance based on specifications, with supervision.
• Troubleshoot, debug, maintain and improve existing software.
• Plan and participate in system testing as required.
• Develop technology solutions and corresponding documentation for highly complex problems using deep technical expertise and creativity.
• Plan and participate in deployment activities to implement designed solutions.
• Maintain and follow production support processes focused on identification and mitigation of root cause.
• Flex to meet customer demands (production support and project work).
• Prioritize work and deliver on project commitments.
• Provide on-call support both solving issues independently as well as assisting other personnel.
• Support and mentor less experienced personnel.
• Ensure strategies are aligned with Technology Organization goals and strategies.

Requirements

• Bachelor's degree in MIS, Computer Science or a related field.
• A deep, comprehensive knowledge of the Software Development Life Cycle and development principles.
• Interest in and passion for learning and working in a fast-paced environment.
• A deep understanding of ARM & PCTS and all related applications (such as IRP, CQA, etc.).
• Ability to handle multiple assignments and conflicting priorities.
• Ability to work with business partners and peers of varying levels of technical proficiency.
• Experience with all size projects, enhancement projects and production support.
• Ability to identify root cause for routine problems while working with other technical staff.
• Deep experience creating Technical Design Documents and Specifications.
• Deep experience with software development projects.
• Ability to develop unit testing of code components or complete applications.
• Experience in system development practices, methodology and tools.
• Experience with Agile delivery; Kanban; Scrum.
• Excellent problem-solving and analytical skills.
• Strong ITIL Foundation.
• Experience with ITIL processes and various programming languages.

Nice-to-haves

• Excellent communication skills, including the ability to translate complex or technical ideas into non-technical language.
• Broad understanding of a wide range of technical areas.