Captech Ventures - Columbus, OH
posted 4 months ago
About the position
CapTech's Customer Experience (CX) team is seeking an Art Director with a proven track record in designing sophisticated digital brand experiences that are not only intuitive and impactful but also accessible. The ideal candidate will be a passionate problem-solver, dedicated to creating elegant and attractive solutions to complex business challenges while continuously honing their craft as they advance in their careers. Our Art Directors are expected to stay current with evolving methods for designing engaging products and services, approaching training in these areas with curiosity and enthusiasm. Additionally, they will mentor other designers, overseeing their work to ensure successful delivery of projects. In this role, you will collaborate on creating personas, customer journeys, conceptual prototypes, and responsive interfaces that adhere to interaction design and usability best practices. You will be responsible for producing clean, informative, and concise presentations that effectively communicate the rationale behind your designs and recommendations to clients and internal teams. Conducting competitive brand assessments and providing innovative alternatives will be part of your responsibilities, as well as researching and understanding design and technology trends. You will advocate for the benefits of accessible experience and visual design with both clients and team members, presenting and articulating creative solutions with confidence while leading brainstorming sessions. The position requires a confident self-starter who can take feedback from clients and direction from Associate Creative Directors (ACDs) and Creative Directors with humility, while collaborating closely with project teams. You should possess pixel-level attention to detail and the ability to uphold and deliver work at the highest standards of quality. Volunteering for CX leadership opportunities, contributing to methodologies, capabilities, approaches, and toolsets, and engaging in professional development and industry involvement are also key aspects of this role. Proactively seeking to mentor others about design and providing oversight and art direction for visual and interaction designers will be essential to your success in this position.
Responsibilities
- Collaborate on creating personas, customer journeys, conceptual prototypes, and responsive interfaces that follow interaction design and usability best practices.
- Produce clean, informative, and concise presentations to clients and internal teams that communicate the rationale behind designs and recommendations.
- Perform competitive brand assessments and provide innovative alternatives, as well as research and understand design and technology trends.
- Advocate the benefits of accessible experience and visual design with clients and team members.
- Present and articulate creative solutions to internal teams and clients with confidence, leading brainstorming sessions.
- Discuss scope and level of effort (LOE) with senior creative team members and account team members.
- Volunteer for CX leadership opportunities, including contributing to methodologies, capabilities, approaches, and toolset.
- Attend and lead CX meetings and trainings, engaging in professional development and industry involvement.
- Proactively seek to mentor others about design, providing design oversight and art direction for visual and interaction designers.
Requirements
- 5+ years professional experience, ideally in a consulting or agency context.
- 4-year+ degree in design, fine arts, or similar preferred.
- Proven written, verbal, conceptual, and visual communication skills.
- Figma expertise is preferred, with proficiency in comparable design tools (Sketch, Adobe XD).
- Proficiency with Illustrator, Photoshop, and InDesign, as well as PowerPoint.
- Experience with video editing, motion design, and designing for AR/VR are pluses.
- Working familiarity with the role of Product Designer is a plus.
- Working knowledge of Agile product development lifecycles and practices is a plus.
- Familiarity with WCAG and other accessibility guidelines and standards is a plus.
Nice-to-haves
- Experience with video editing and motion design.
- Familiarity with designing for AR/VR.
- Working knowledge of Agile product development lifecycles and practices.
Benefits
- Generous PTO
- Health coverage
- Disability insurance
- Paid family leave
- CapFlex - Employee-first mentality that supports a remote and hybrid workforce
- Learning & Development programs offering certification and tuition support
- Modern Health - mental health and well-being platform
- Carrot Fertility - inclusive fertility and family-forming coverage
- Fringe - company paid stipend program for personalized lifestyle benefits
- Employee Resource Groups - employee-led committees for diversity and inclusion
- Philanthropic Partnerships - opportunities for community engagement
- 401(k) Matching - generous matching and no vesting period
