Art Director, Digital Product

About the position

CapTech's Customer Experience (CX) team seeks an Art Director with a track record of designing sophisticated digital brand experiences that are intuitive, impactful, and accessible. Our designers are passionate problem-solvers who strive to create elegant and attractive solutions to complex business challenges, honing their craft as they grow their careers. They stay current with evolving methods for designing engaging products and services, and they approach training in these areas with curiosity and enthusiasm. In addition, our Art Directors mentor other designers, overseeing their work to ensure successful delivery.

Responsibilities

• Collaborating on the creating of personas, customer journeys, conceptual prototypes, and responsive interfaces that follow interaction design and usability best practices
• Producing clean, informative, and concise presentations to clients and internal teams that communicate the rationale behind your designs and recommendations
• Performing competitive brand assessments and providing innovative alternatives, as well as researching and understanding design and technology trends
• Advocating the benefits of accessible experience and visual design with clients and team members
• Presenting and articulating creative solutions to internal teams and clients with confidence
• Leading brainstorming sessions
• Comfort discussing scope and level of effort (LOE) with senior creative team members and account team members
• Volunteering for CX leadership opportunities, including contributing to methodologies, capabilities, approaches, and toolset
• Attending and leading CX meetings and trainings
• Engaging in professional development and industry involvement
• Proactively seeking to mentor others about design
• Providing design oversight and art direction for visual and interaction designers

Requirements

• 5+ years professional experience, ideally in a consulting or agency context
• 4-year+ degree in design, fine arts, or similar preferred
• Proven written, verbal, conceptual, and visual communication skills
• Figma expertise is preferred, with proficiency in comparable design tools (Sketch, Adobe XD)
• Proficiency with Illustrator, Photoshop, and InDesign, as well as PowerPoint
• Experience with video editing, motion design, and designing for AR/VR are pluses
• Working familiarity with the role of Product Designer is a plus
• Working knowledge of Agile product development lifecycles and practices is a plus
• Familiarity with WCAG and other accessibility guidelines and standards is a plus

Benefits

• CapFlex - Employee-first mentality that supports a remote and hybrid workforce and empowers daily flexibility while servicing our clients
• Learning & Development - Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths
• Modern Health - A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life's ups and downs
• Carrot Fertility - Inclusive fertility and family-forming coverage for all paths to parenthood - including adoption, surrogacy, fertility treatments, pregnancy, and more - and opportunities for employer-sponsored funds to help pay for care
• Fringe - A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them - ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more
• Employee Resource Groups - Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations
• Philanthropic Partnerships - Opportunities to engage in partnerships and pro-bono projects that support our communities
• 401(k) Matching - Generous matching and no vesting period to help you continue to build financial wellness