Artificial Intelligence / Machine Learning Engineer @ NYC, NY

Revature - New York, NY

Full-time - Entry Level

New York, NY

Professional, Scientific, and Technical Services

About the position

The Associate AI & Data Specialist role focuses on supporting customer solutions initiatives and guiding platform clients in utilizing AI/ML tools to achieve their business objectives. The position emphasizes the creation and maintenance of high-quality documentation and presentation content, requiring a motivated individual with foundational knowledge in AI/ML technologies and a strong interest in customer engagement.

Responsibilities

• Support customer solutions initiatives by providing guidance to platform clients.
• Create and maintain high-quality documentation and presentation content.
• Collaborate with cross-functional teams to ensure exceptional customer experiences.
• Assist in the onboarding and adoption of platform tools and capabilities.
• Resolve deliverable changes and strategic changes as needed.
• Modify oversight processes to enhance efficiency.
• Work on making data more digestible for clients.

Requirements

• Foundational knowledge in AI/ML technologies.
• Experience in customer engagement and support.
• Ability to work collaboratively within cross-functional teams.
• Strong communication skills to interact with diverse personalities.

Nice-to-haves

• Familiarity with AWS, Databricks, and Sage Maker.
• Experience with SNOW ticketing systems.
• Understanding of various lines of business (LOBs) and their technical teams.

Benefits

• Long-term contract with potential for hire.