ASG Presales Solutions Engineer - AI & Automation

$120,000 - $230,000/Yr

Shi International Ltd - Providence, RI

Full-time - Mid Level

Remote - Providence, RI

5,001-10,000 employees

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The ASG Presales Solutions Engineer - AI & Automation will serve as a customer-facing data center infrastructure specialist, focusing on data enablement and automation solutions. This role involves engaging with customers to uncover and develop opportunities while collaborating with sales teams for account planning. The position is primarily remote, with potential requirements to report to the Austin, TX office as determined by SHI management. Since its inception in 1989, SHI International Corp. has established itself as a leading global provider of IT solutions and services, boasting a revenue of $14 billion. The company prides itself on its concierge approach to technology, serving over 17,000 organizations worldwide. With a workforce of 6,000 employees, SHI emphasizes the importance of its team members and is committed to fostering a diverse and inclusive workplace. Employees benefit from continuous professional growth opportunities, health and wellness programs, and a supportive work environment equipped with the necessary technology to thrive. In this role, the engineer will lead discussions with clients regarding their data enablement requirements, develop advanced technical skills, and stay informed about OEM and industry trends. They will also support the development of go-to-market strategies, educate sales teams on data enablement solutions, and maintain internal intellectual property such as white papers and project briefs. The engineer will perform assessments and solution deployment activities, ensuring a comprehensive understanding of SHI's data enablement services and offerings.

Responsibilities

• Lead both independent and collaborative discussions with clients regarding data enablement requirements.
• Acquire and develop advanced technical and programmatic skill sets.
• Understand OEM and industry landscape relative to solutions and market trends.
• Support development of go-to-market strategies across all solutions.
• Educate and develop sales teams on data enablement solution selling and key technologies.
• Develop and maintain internal intellectual property, including white papers and project briefs.
• Perform assessment and/or solution deployment activities including requirement definition, feasibility, and delivery.
• Understand and support SHI data enablement services offerings and portfolio.

Requirements

• Preferred Bachelor's degree or equivalent work experience.
• Minimum of 5 years of experience working with design and delivery/implementation of data enablement, integration, and automation.
• Minimum of 2 years of experience presenting to customers, internal teams, or local professional groups.
• Experience with tools like Power Automate, UI Path, Power BI, Tableau, Power Apps, Copilot for Microsoft 365, Copilot Studio, Amazon Q, and Microsoft Fabric.
• Ability to demonstrate technical capabilities of security technology.
• Ability to design an appropriate data center/hybrid solution based on requirement documents.
• Ability to recommend data enablement solutions based on industry trends and knowledge of client environments.
• Proficiency with Microsoft Office products: Word, PowerPoint, and Visio.
• Knowledge across the full scope of technical data enablement solutions, including automation, low-code/no-code, data solutions, and artificial intelligence.
• Ability to conduct self-study and independent work in lab facilities to increase job-related skillset.

Nice-to-haves

• Technical writing skills (redacted samples may be requested).
• Strong presentation skills.
• Ability to architect solutions to demonstrate product and outcome.
• Highly organized with strong oral and written communication, presentation, and consultative experience across diverse data center technology solutions.
• Experience in solution scoping and RFP response.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401K
• Flexible spending account
• Continuous professional growth opportunities
• Health and wellness programs