ASG Presales Solutions Engineer - AI & Automation
Shi International Ltd - Juneau, AK
posted 5 months ago
About the position
The ASG Presales Solutions Engineer - AI & Automation at SHI will serve as a customer-facing data center infrastructure specialist. This role is pivotal in uncovering and developing opportunities while collaborating with customers and account planning alongside sales teams. The engineer will be responsible for understanding the maturity levels of customer data center environments through a thorough review and evaluation of infrastructure technologies, consumption, implementations, and processes. This position is primarily remote but may require occasional reporting to the Austin, TX office as determined by SHI management based on business needs. In this role, the engineer will design and propose infrastructure solutions that align with the customer's business objectives. They will also work to strengthen technical relationships with original equipment manufacturers (OEMs) and strategic partners, enhancing their knowledge and participation in beta programs to provide customers with the most current product information. Additionally, the engineer will conduct product training and positioning for both the sales team and customers, ensuring that all parties are well-informed about the solutions being offered. SHI International Corp., established in 1989, has grown into a $14 billion global provider of IT solutions and services, serving over 17,000 organizations worldwide. The company prides itself on its commitment to diversity, being the largest minority- and woman-owned enterprise in the U.S., and offers continuous professional growth and leadership opportunities, along with comprehensive health, wellness, and financial benefits to support employees and their families.
Responsibilities
- Collaborates with account teams to understand the maturity levels of customer data center environments through review and evaluation of infrastructure technologies, consumption, implementations, and processes.
- Responsible for designing and proposing infrastructure solutions that meet customer's business objectives.
- Strengthens technical relationships with original equipment manufacturers (OEMs) and strategic partners to increase knowledge and participate in beta programs.
- Conducts product training and positioning for the Sales team and customers.
Requirements
- Preferred Bachelor's degree or equivalent work experience.
- 2+ years' experience working in complex Data Center technical presales opportunities.
- Advanced knowledge of servers, storage, virtualization technologies, hybrid cloud, converged infrastructure, and software-defined data centers regarding their impact on the business.
- Experience with Disaster Recovery, Business Continuity, and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, active/active, clustering).
- Expertise in mainstream technologies including Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, Nutanix.
- Ability to design data center infrastructures that include hybrid cloud, hyper-converged, software-defined data center (SDDC), infrastructure/platform as a service, automation, containerization, and Data Center Management Platforms.
- Strong knowledge of Virtualization technologies, Hypervisors, server virtualization, Software Defined Data Center, containerization, and automation.
- High capacity to understand complex technical and selling situations and the ability to solve problems or solicit the required resources.
- Must be results-driven with a strong sense of urgency.
- Attention to detail, organization, and follow-up skills are critical.
Nice-to-haves
- Preferred certifications in one or more of the following mainstream technologies: Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- 401K
- Flexible spending account
