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The ASG Presales Solutions Engineer - Infrastructure will serve as a customer-facing data center infrastructure specialist, playing a crucial role in uncovering and developing opportunities during customer interactions and account planning alongside sales teams. This position is primarily remote, although there may be occasions where reporting to the Austin, TX office is necessary based on business needs as determined by SHI management. Since its inception in 1989, SHI International Corp. has been at the forefront of helping organizations leverage technology to drive change. With a consistent growth trajectory, SHI has evolved into a $14 billion global provider of IT solutions and services, trusted by over 17,000 organizations worldwide. The company prides itself on its concierge approach, which is designed to help clients navigate their technological challenges effectively. At the heart of SHI's success are its employees, numbering around 6,000, who are integral to the company's mission. Joining SHI means becoming part of a diverse workforce, as it stands as the largest minority- and woman-owned enterprise in the U.S. Employees are offered continuous professional growth opportunities, health and wellness benefits, and access to world-class facilities and technology, whether working in the office or remotely.