ASG Presales Solutions Engineer - AI & Automation
Shi International Ltd - Topeka, KS
posted 5 months ago
About the position
The ASG Presales Solutions Engineer - Infrastructure will serve as a customer-facing data center infrastructure specialist, playing a crucial role in uncovering and developing opportunities during customer interactions and account planning alongside sales teams. This position is primarily remote, although there may be occasions where reporting to the Austin, TX office is necessary based on business needs as determined by SHI management. Since its inception in 1989, SHI International Corp. has been at the forefront of helping organizations leverage technology to drive change. With a consistent growth trajectory, SHI has evolved into a $14 billion global provider of IT solutions and services, trusted by over 17,000 organizations worldwide. The company prides itself on its concierge approach, which is designed to help clients navigate their technological challenges effectively. At the heart of SHI's success are its employees, numbering around 6,000, who are integral to the company's mission. Joining SHI means becoming part of a diverse workforce, as it stands as the largest minority- and woman-owned enterprise in the U.S. Employees are offered continuous professional growth opportunities, health and wellness benefits, and access to world-class facilities and technology, whether working in the office or remotely.
Responsibilities
- Collaborate with account teams to understand the maturity levels of customer data center environments through review and evaluation of infrastructure technologies, consumption, implementations, and processes.
- Design and propose infrastructure solutions that meet customers' business objectives.
- Strengthen technical relationships with original equipment manufacturers (OEMs) and strategic partners to enhance knowledge and participate in beta programs for better customer service.
- Conduct product training and positioning for the sales team and customers.
Requirements
- Preferred Bachelor's degree or equivalent work experience.
- 2+ years' experience working in complex Data Center technical presales opportunities.
- Advanced knowledge of servers, storage, virtualization technologies, hybrid cloud, converged infrastructure, and software-defined data centers regarding their impact on the business.
- Experience with Disaster Recovery, Business Continuity, and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, active/active, clustering).
- Expertise in mainstream technologies including Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, Nutanix.
- Ability to design data center infrastructures that include hybrid cloud, hyper-converged, software-defined data center (SDDC), infrastructure/platform as a service, automation, containerization, and Data Center Management Platforms.
- Strong knowledge of virtualization technologies, hypervisors, server virtualization, Software Defined Data Center, containerization, and automation.
- High capacity to understand complex technical and selling situations and the ability to solve problems or solicit the required resources.
- Must be results-driven with a strong sense of urgency.
- Attention to detail, organization, and follow-up skills are critical.
Nice-to-haves
- Preferred certifications in one or more of the following mainstream technologies: Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- 401K
- Flexible spending account
