ASG Technical Solutions Engineer

$120,000 - $230,000/Yr

Shi International Ltd - Franklin Township, NJ

Full-time - Mid Level

Franklin Township, NJ

5,001-10,000 employees

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Corp Technical Solutions Engineer will serve as a technical specialist focused on solution development and testing in both physical and virtual lab environments. This role involves collaboration with pre-sales engineering, cloud, and services teams to design and develop integrated solutions that demonstrate technology capabilities and outcomes. The position is hybrid, based out of SHI's headquarters in Somerset, NJ, and reports to a Solutions Director or Regional Solutions Manager.

Responsibilities

• Design and implement physical and virtual lab environments to support innovation and solution development, proof of concepts, technology evaluation, and technical training.
• Create reference architectures, technology performance reports, white papers, and other materials to demonstrate technical expertise to help customers with technology selection and deployment.
• Partner with customer technical and architectural teams to collaborate on use cases and challenges to design and develop architectures and solutions to meet customer needs.
• Collaborate with sales, technical, and services teams to drive solution development and innovation.
• Strengthen technical relationships with OEMs and strategic/emerging partners to increase knowledge and provide feedback.
• Educate internal teams and customers on technology performance, integrations, and architectures through training.
• Conduct product and solution training and positioning for the Sales team and customers.
• Stay current on new technology, trends, and market behavior by studying the industry landscape.
• Maintain vendor accreditations and certifications related to strategic and emerging partnerships.
• Self-study and independent work in lab facilities to increase job-related knowledge and skills.
• Obtain technical certifications as needed for specific projects.
• Provide Lab Tours for customers and sales.

Requirements

• Bachelor's degree or equivalent work experience.
• Minimum 5 years of experience within production data centers or lab facilities.
• Experience with broad sets of cloud-native and on-prem technologies supporting networking, security, data center, cloud, collaboration, and other technology areas.
• Ability to technically test and evaluate technology performance, efficacy, and integration capabilities.
• Experience in leading and supporting formal proof of concept and evaluation engagements.
• Experience with network and security performance testing equipment, both hardware and software.
• Ability to understand regulatory compliance: GLBA, SOX, PCI, HIPAA, and Assessment Services.

Nice-to-haves

• Scripting skills in languages such as PowerShell, Python, Java, etc.
• Expertise in automation with tools like Ansible, Terraform, or OpenTofu.
• Familiarity with DevOps practices.
• Experience with Observatory and DCIM tools like Sunbird, SolarWinds, and Logic Monitor.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401K
• Flexible spending account