Lucky Chances - Colma, CA

posted about 1 month ago

Full-time - Senior
Colma, CA

About the position

The Asian Games Operations Coordinator is responsible for ensuring the quality of guest service and the integrity of the Asian Games floor operations. This role involves coordinating and monitoring the Asian Games Team Members, ensuring compliance with gaming regulations, and assisting in the resolution of disputes and conflicts to maintain a positive gaming environment.

Responsibilities

  • Ensure overall quality of guest service and integrity of the Asian Games floor operations.
  • Coordinate, monitor, and appraise on-duty Asian Games Team Members to the on-duty Operation Shift Manager.
  • Ensure compliance with state gaming regulations, Asian Games, and company policies and procedures.
  • Assist in the resolution of gaming disputes, Team Member issues, and guest conflicts.
  • Maintain a comfortable, safe, friendly environment for guests and Team Members.

Requirements

  • Minimum of five (5) years experience in California gaming industry preferred.
  • High school diploma or GED required.
  • College degree preferred or equivalent combination of education and experience.

Benefits

  • Competitive hourly wage of $32.00-$33.00 per hour.
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