JC Penney - Hemet, CA

posted 3 days ago

Part-time - Entry Level
Hemet, CA
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Asset Protection Associate at Hemet Valley Mall is responsible for supporting shrinkage and safety awareness programs, conducting surveillance to detect theft and suspicious activities, detaining and interviewing suspects, maintaining records, participating in court hearings, and supporting internal investigations. The role requires adherence to company policies and procedures to drive sales and profit while ensuring a safe environment for customers and associates.

Responsibilities

  • Supports Shrinkage and Safety Awareness programs by aiding Store Management in communicating current topics.
  • Conducts surveillance to observe customer and contractor activities, collects investigative intelligence related to theft and fraud.
  • Detains and interviews suspects in accordance with local laws and company policy.
  • Maintains records using approved company methods and ensures proper retention of evidence.
  • Participates in court hearings and maintains relationships with local law enforcement.
  • Identifies and addresses potential hazards to customers and associates.
  • Supports internal investigations by collecting evidence and acting as an interview witness.

Requirements

  • Must be 18 years of age or older.
  • High school diploma or GED required.
  • Knowledge of company policies and procedures relating to loss prevention.
  • Ability to maintain composure in high-stress situations.
  • Strong problem-solving skills and ability to make smart decisions.

Nice-to-haves

  • Experience in loss prevention or asset protection.
  • Familiarity with local legal requirements related to theft and fraud.

Benefits

  • Medical, dental, and vision insurance.
  • Term life insurance.
  • Paid vacation and holidays.
  • 401(k) with company match.
  • Associate discount on JCPenney merchandise.
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