Asset Protection Customer Host

$29,120 - $43,680/Yr

Walmart - Katy, TX

posted 3 months ago

Full-time - Entry Level
Katy, TX
General Merchandise Retailers

About the position

The Asset Protection Customer Host role at Walmart is designed to enhance the shopping experience by ensuring customer safety and satisfaction at the store entrances. This position involves greeting customers as they enter and exit the store, assisting them with their purchases, and thanking them for their business. A key responsibility is to prevent loss by verifying purchases and assisting with returned items, ensuring that the entrances remain secure and safe for all customers. The role is part-time and offers shifts during the opening and morning hours, making it suitable for individuals looking for flexible work options. In addition to customer interaction, the Asset Protection Customer Host will be responsible for monitoring the store's entrance areas to deter theft and ensure compliance with store policies. This includes maintaining a visible presence to discourage potential shoplifters and providing assistance to customers as needed. The position requires a friendly demeanor, strong communication skills, and the ability to handle various customer service situations effectively. The role is crucial in creating a welcoming environment while also safeguarding the store's assets. Walmart emphasizes the importance of this position in contributing to the overall safety and security of the shopping experience. The Asset Protection Customer Host will work closely with other team members to ensure that all customers feel valued and secure while shopping at Walmart.

Responsibilities

  • Greet customers as they enter and exit the store.
  • Assist customers with verifying purchases and returned items.
  • Monitor store entrances to prevent loss and ensure safety.
  • Maintain a visible presence to deter theft and ensure compliance with store policies.
  • Provide assistance to customers as needed to enhance their shopping experience.

Requirements

  • Strong communication skills to interact effectively with customers.
  • Ability to handle customer service situations with a friendly demeanor.
  • Basic understanding of loss prevention techniques.

Nice-to-haves

  • Previous experience in retail or customer service roles.
  • Familiarity with asset protection practices.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k) retirement plan.
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off benefits including parental leave, family care leave, and bereavement.
  • Short-term and long-term disability coverage.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Education benefits through the Live Better U program.
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