Asset Protection Customer Host

$29,120 - $43,680/Yr

Walmart - Sanford, NC

Part-time,Full-time - Entry Level

Sanford, NC

General Merchandise Retailers

About the position

This position at Walmart Supercenter #1774 is centered around providing exceptional customer service while ensuring the safety and security of the store's entrances. The primary responsibilities include greeting customers, assisting them with their inquiries, and thanking them for their patronage. Additionally, the role involves verifying purchases at the entrance, helping customers with returned items, and maintaining a secure environment to prevent loss. This position is crucial in creating a welcoming atmosphere for customers while also safeguarding the store's assets. The role requires a proactive approach to customer interaction and loss prevention. Employees will be expected to engage with customers positively, ensuring they feel valued and supported during their shopping experience. The position may also involve monitoring the entrance area for any suspicious activity and taking appropriate action to ensure the safety of both customers and staff. This role is essential in upholding Walmart's commitment to customer satisfaction and store security.

Responsibilities

• Greet customers as they enter the store.
• Assist customers with inquiries and provide information about products and services.
• Verify purchases at the entrance to prevent loss.
• Help customers with returned items and ensure a smooth return process.
• Maintain a secure and safe environment at the store entrances.
• Monitor the entrance area for suspicious activity and take appropriate action.

Requirements

• Strong customer service skills and a friendly demeanor.
• Ability to communicate effectively with customers and team members.
• Attention to detail to verify purchases and prevent loss.
• Basic problem-solving skills to assist with returns and customer inquiries.

Nice-to-haves

• Experience in retail or customer service roles.
• Familiarity with loss prevention techniques.

Benefits

• Medical, vision, and dental coverage.
• 401(k) retirement plan.
• Company-paid life insurance.
• Paid time off for vacation, sick leave, and holidays.
• Parental leave and family care leave.
• Bereavement leave and jury duty leave.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company discounts.
• Short-term and long-term disability coverage.
• Live Better U education benefit program covering tuition, books, and fees.