Asset Protection Customer Host

$33,280 - $49,920/Yr

Walmart - Ketchikan, AK

Part-time - Entry Level

Ketchikan, AK

5,001-10,000 employees

General Merchandise Retailers

About the position

The Asset Protection Customer Host at Walmart is a vital role focused on enhancing the customer experience while ensuring the safety and security of the store's entrances. This position involves greeting customers as they enter and exit the store, assisting them with their inquiries, and thanking them for their patronage. A key responsibility is to verify purchases, which includes checking receipts and ensuring that all items are accounted for as customers leave the store. Additionally, the role requires assisting with returned items, ensuring that the return process is smooth and efficient for customers. The Asset Protection Customer Host plays a crucial part in preventing loss at the store entrances, which involves monitoring the flow of customers and being vigilant about any suspicious activities that may indicate theft or loss. This position is essential for maintaining a safe and welcoming environment for all customers and staff.

Responsibilities

• Greet customers as they enter and exit the store.
• Assist customers with inquiries and provide information about store policies.
• Verify purchases by checking receipts and ensuring all items are accounted for.
• Assist with the return process for customers returning items.
• Monitor store entrances to prevent loss and ensure safety.
• Maintain a secure environment at the store entrances.

Requirements

• Strong customer service skills and a friendly demeanor.
• Ability to communicate effectively with customers and team members.
• Attention to detail for verifying purchases and monitoring store activities.
• Basic understanding of loss prevention techniques.

Nice-to-haves

• Previous experience in retail or customer service roles.
• Familiarity with asset protection or loss prevention practices.

Benefits

• Health benefits including medical, vision, and dental coverage.
• 401(k) retirement plan with company matching.
• Company-paid life insurance.
• Paid time off including parental leave, family care leave, and bereavement.
• Short-term and long-term disability benefits.
• Company discounts for employees.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition, books, and fees.