Asset Protection Customer Host

$29,120 - $45,760/Yr

Walmart - Hammond, IN

Part-time - Entry Level

Hammond, IN

General Merchandise Retailers

About the position

This position at Walmart Supercenter focuses on providing exceptional customer service by greeting, assisting, and thanking customers as they enter and exit the store. The primary responsibilities include verifying purchases, helping with returned items, and ensuring the safety and security of the store entrances. This role is crucial in preventing loss and maintaining a welcoming environment for customers. Associates will be expected to engage with customers positively, addressing any inquiries or concerns they may have while also performing necessary security checks at the entrances. The position requires a proactive approach to customer service and a commitment to upholding store policies and procedures.

Responsibilities

• Greet customers as they enter and exit the store.
• Assist customers with inquiries and concerns.
• Verify purchases at the store entrances.
• Help customers with returned items.
• Maintain a safe and secure environment at the entrances.
• Prevent loss by monitoring customer activity at the entrances.

Requirements

• Must be able to work part-time hours.
• Ability to communicate effectively with customers.
• Basic understanding of store policies and procedures.
• Strong attention to detail to verify purchases and assist with returns.

Nice-to-haves

• Previous experience in retail or customer service is preferred.
• Familiarity with loss prevention techniques.

Benefits

• Competitive pay with performance-based incentives.
• Health benefits including medical, vision, and dental coverage.
• 401(k) retirement plan.
• Company-paid life insurance.
• Paid time off for parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability benefits.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Paid education benefit program (Live Better U) covering tuition, books, and fees.