Asset Protection Customer Host

$29,120 - $43,680/Yr

Walmart - El Dorado, KS

posted 2 months ago

Part-time,Full-time
El Dorado, KS
10,001+ employees
General Merchandise Retailers

About the position

The Asset Protection Customer Host role at Walmart is designed to enhance the shopping experience for customers while ensuring the safety and security of the store's entrances. This position involves greeting customers as they enter and exit the store, assisting them with their inquiries, and thanking them for their patronage. A key responsibility is to prevent loss by verifying purchases and assisting with returned items, ensuring that all transactions are legitimate and that the store remains secure. The Asset Protection Customer Host plays a vital role in maintaining a welcoming environment while also being vigilant about potential theft or loss prevention. This position requires a proactive approach to customer service and security, making it essential for the host to be attentive and approachable at all times. The role may also involve monitoring the store's entrances and exits, ensuring that all safety protocols are followed, and reporting any suspicious activities to management. The Asset Protection Customer Host is expected to work collaboratively with other team members to create a safe and enjoyable shopping experience for all customers.

Responsibilities

  • Greet customers as they enter and exit the store.
  • Assist customers with inquiries and provide information about products and services.
  • Verify purchases and assist with returned items to ensure proper transactions.
  • Monitor store entrances and exits to prevent loss and ensure security.
  • Report any suspicious activities or incidents to management.
  • Maintain a clean and safe environment at the store entrances.

Requirements

  • High school diploma or equivalent preferred.
  • Previous experience in customer service or retail is a plus.
  • Strong communication skills and a friendly demeanor.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Basic understanding of loss prevention techniques.

Nice-to-haves

  • Experience in asset protection or security roles.
  • Familiarity with retail operations and customer service best practices.

Benefits

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Family leave
  • Health insurance
  • Life insurance
  • Military leave
  • Paid time off (PTO)
  • Short-term and long-term disability
  • Company discounts
  • Adoption and surrogacy expense reimbursement
  • Education benefits through Live Better U program.
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