Asset Protection Customer Host

$31,200 - $47,840/Yr

Walmart - Scottsburg, IN

posted 2 months ago

Part-time,Full-time - Entry Level
Scottsburg, IN
General Merchandise Retailers

About the position

This position at Walmart Supercenter focuses on providing exceptional customer service by greeting, assisting, and thanking customers as they enter the store. The role is crucial in maintaining a secure and welcoming environment at the entrances, which includes verifying purchases and assisting with returned items. The associate will play a key role in preventing loss at the store entrances, ensuring that all customers feel safe and valued during their shopping experience. This position requires a proactive approach to customer service and a commitment to upholding store policies and procedures to enhance the overall shopping experience for customers. In addition to customer interaction, the role involves monitoring the entrance area to deter theft and ensure that all customers are following store policies. The associate will need to be vigilant and attentive to detail, as they will be responsible for maintaining the safety and security of the store's entrance. This includes being knowledgeable about store policies regarding returns and purchases, as well as being able to communicate effectively with customers to resolve any issues that may arise. The position is full-time and offers various shifts, including mid-shift and closing, providing flexibility for associates. The hourly wage ranges from $15 to $23, with additional compensation available through performance incentives and premiums based on specific circumstances. This role is ideal for individuals who enjoy working in a fast-paced environment and have a passion for helping others.

Responsibilities

  • Greet customers as they enter the store and provide assistance as needed.
  • Verify purchases and assist with returned items.
  • Monitor the entrance area to prevent loss and ensure safety.
  • Maintain a secure and welcoming environment at the store entrances.
  • Communicate effectively with customers to resolve any issues or concerns.

Requirements

  • Strong customer service skills and a friendly demeanor.
  • Ability to work in a fast-paced environment.
  • Attention to detail and vigilance in monitoring the entrance area.
  • Effective communication skills to assist customers and resolve issues.

Nice-to-haves

  • Previous experience in retail or customer service roles.
  • Familiarity with loss prevention techniques.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k) retirement plan.
  • Company-paid life insurance.
  • Paid time off for vacation, sick leave, and holidays.
  • Parental leave and family care leave.
  • Bereavement leave and jury duty leave.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Company discounts.
  • Short-term and long-term disability benefits.
  • Live Better U education benefit program covering tuition, books, and fees.
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