Asset Protection Customer Host

$45,760 - $45,760/Yr

Walmart - West Des Moines, IA

Part-time,Full-time

West Des Moines, IA

General Merchandise Retailers

About the position

The Asset Protection Customer Host role at Walmart is designed to enhance the shopping experience by greeting, assisting, and thanking customers while also focusing on loss prevention at the store entrances. This position is crucial in ensuring that customers feel welcomed and secure as they enter and exit the store. The responsibilities include verifying purchases, assisting with returned items, and maintaining a safe and secure environment at the entrances. The role requires a proactive approach to customer service and a keen eye for potential loss prevention issues, making it essential for the overall safety and satisfaction of customers. In this position, you will be expected to engage with customers positively, helping them with inquiries and ensuring that their shopping experience is pleasant. You will also play a vital role in preventing theft and loss by monitoring the entrance areas and being vigilant about suspicious activities. This role may involve working various shifts, including mid-shift and closing, and can be either full-time or part-time, providing flexibility to meet the needs of the store and its customers.

Responsibilities

• Greet customers as they enter and exit the store.
• Assist customers with inquiries and provide excellent customer service.
• Verify purchases and assist with returned items.
• Monitor store entrances to prevent loss and ensure safety.
• Maintain a secure environment at the entrances.

Requirements

• Strong customer service skills and a friendly demeanor.
• Ability to work flexible hours, including mid-shift and closing shifts.
• Attention to detail and ability to monitor for suspicious activities.

Nice-to-haves

• Experience in retail or customer service roles.
• Knowledge of loss prevention techniques.

Benefits

• Medical, vision, and dental coverage.
• 401(k) retirement plan.
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off including parental leave, family care leave, and bereavement.
• Short-term and long-term disability benefits.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition, books, and fees.