Asset Protection Customer Host

$35,360 - $47,840/Yr

Walmart - Winnemucca, NV

posted 3 months ago

Part-time,Full-time - Entry Level
Winnemucca, NV
General Merchandise Retailers

About the position

The Asset Protection Customer Host role at Walmart is primarily focused on enhancing the customer experience while ensuring the safety and security of the store's entrances. This position involves greeting customers as they enter and exit the store, assisting them with their purchases, and thanking them for their patronage. A key responsibility is to verify purchases, which includes checking receipts and ensuring that all items are accounted for. Additionally, the role requires assisting customers with returned items, providing guidance on store policies, and maintaining a secure environment at the entrances to prevent loss and theft. The Asset Protection Customer Host is also tasked with monitoring the flow of customers in and out of the store, ensuring that the entrances are safe and accessible. This includes being vigilant about suspicious activities and reporting any concerns to management. The role is essential in creating a welcoming atmosphere while also protecting the store's assets. The position is part-time, with available shifts including mid-shift and closing, allowing for flexibility in scheduling. Walmart emphasizes the importance of customer service in this role, as the Asset Protection Customer Host is often the first point of contact for customers entering the store. Therefore, strong communication skills and a friendly demeanor are crucial. The position also requires adherence to company policies and procedures related to asset protection and customer service, ensuring that all interactions align with Walmart's commitment to providing a safe and enjoyable shopping experience.

Responsibilities

  • Greet customers as they enter and exit the store.
  • Verify purchases by checking receipts and ensuring all items are accounted for.
  • Assist customers with returned items and provide guidance on store policies.
  • Maintain a secure environment at the entrances to prevent loss and theft.
  • Monitor customer flow in and out of the store to ensure safety and accessibility.
  • Report any suspicious activities or concerns to management.
  • Create a welcoming atmosphere for customers.

Requirements

  • Strong communication skills to interact effectively with customers.
  • Ability to work part-time hours, including mid-shift and closing shifts.
  • Attention to detail for verifying purchases and monitoring store entrances.
  • Customer service orientation to enhance the shopping experience.

Nice-to-haves

  • Previous experience in retail or customer service roles.
  • Familiarity with loss prevention techniques.

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k) plan
  • Stock purchase plan
  • Company-paid life insurance
  • Paid time off (PTO)
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U education benefit program for associates.
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