Asset Protection Customer Host

$33,280 - $45,760/Yr

Walmart - Claremont, NH

Part-time,Full-time - Entry Level

Claremont, NH

General Merchandise Retailers

About the position

The Asset Protection Customer Host at Walmart plays a crucial role in ensuring a safe and secure shopping environment for customers. This position is centered around greeting customers as they enter the store, assisting them with their needs, and thanking them for their patronage. A significant aspect of this role involves preventing loss at the store entrances, which includes verifying purchases and assisting with returned items. The Asset Protection Customer Host is responsible for maintaining the safety and security of the store's entrances, ensuring that all customers feel welcomed and protected during their shopping experience. In addition to customer interaction, the Asset Protection Customer Host will be tasked with monitoring the flow of customers entering and exiting the store, identifying any suspicious behavior, and taking appropriate action to prevent theft or loss. This role requires a keen eye for detail and the ability to communicate effectively with both customers and team members. The Asset Protection Customer Host will also be involved in various administrative tasks related to loss prevention and may assist in training new employees on best practices for customer service and security protocols. Overall, this position is vital for enhancing the customer experience while safeguarding the store's assets. The Asset Protection Customer Host will work closely with other team members to create a positive shopping atmosphere and uphold Walmart's commitment to customer service and safety.

Responsibilities

• Greet customers as they enter the store and assist them with their needs.
• Verify purchases and assist with returned items.
• Monitor store entrances to prevent loss and ensure safety.
• Identify and report any suspicious behavior to management.
• Maintain a secure and welcoming environment for customers.
• Assist in training new employees on customer service and security protocols.

Requirements

• Strong communication skills to interact effectively with customers and team members.
• Attention to detail to monitor customer behavior and verify purchases.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic understanding of loss prevention techniques and practices.

Nice-to-haves

• Previous experience in retail or customer service roles.
• Familiarity with security protocols and loss prevention strategies.

Benefits

• Medical, vision, and dental coverage.
• 401(k) retirement plan.
• Company-paid life insurance.
• Paid time off for vacation, sick leave, and holidays.
• Parental leave and family care leave.
• Bereavement leave and jury duty leave.
• Short-term and long-term disability benefits.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Walmart-paid education benefit program (Live Better U) covering tuition, books, and fees.