Asset Protection Customer Host

$29,120 - $45,760/Yr

Walmart - Cynthiana, KY

posted 4 months ago

Part-time - Entry Level
Cynthiana, KY
General Merchandise Retailers

About the position

This part-time position at Walmart Supercenter focuses on providing excellent customer service by greeting, assisting, and thanking customers as they enter the store. The role is crucial in maintaining a secure and welcoming environment at the store entrances. Responsibilities include verifying purchases, assisting customers with returned items, and ensuring the safety and security of the entrances. The position requires a proactive approach to customer interaction and loss prevention, making it essential for the associate to be attentive and approachable at all times. Associates will be expected to handle various customer inquiries and provide assistance as needed, contributing to a positive shopping experience for all customers. In addition to customer service duties, associates will also be responsible for monitoring the entrance area to prevent loss and ensure that all store policies are followed. This may involve checking receipts, managing returned items, and maintaining a clean and organized entrance space. The role may require working mid-shifts or closing shifts, depending on the store's operational needs. Associates will be part of a team that values collaboration and communication, ensuring that all customers feel welcomed and supported during their shopping experience.

Responsibilities

  • Greet customers as they enter the store.
  • Assist customers with inquiries and provide information about products and services.
  • Verify purchases and assist with returned items.
  • Monitor store entrances to prevent loss and ensure safety.
  • Maintain a clean and organized entrance area.
  • Collaborate with team members to enhance customer experience.

Requirements

  • Strong customer service skills and a friendly demeanor.
  • Ability to work part-time hours, including mid-shifts and closing shifts.
  • Attention to detail and ability to follow store policies and procedures.
  • Basic math skills for verifying purchases and handling transactions.

Nice-to-haves

  • Previous experience in retail or customer service roles.
  • Familiarity with loss prevention techniques.

Benefits

  • Competitive pay with performance-based incentives.
  • Health benefits including medical, vision, and dental coverage.
  • 401(k) retirement plan with company match.
  • Company-paid life insurance.
  • Paid time off for parental leave, family care leave, bereavement, jury duty, and voting.
  • Short-term and long-term disability benefits.
  • Company discounts for employees.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Walmart-paid education benefit program (Live Better U) covering tuition, books, and fees for various educational programs.
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