Asset Protection Customer Host

$29,120 - $45,760/Yr

Walmart - Fairfield, IA

Part-time,Full-time

Fairfield, IA

General Merchandise Retailers

About the position

The Asset Protection Customer Host role at Walmart is a vital position focused on enhancing the customer experience while ensuring the safety and security of the store's entrances. This position involves greeting customers as they enter and exit the store, assisting them with their inquiries, and thanking them for their patronage. A key responsibility is to verify purchases, which includes checking receipts and ensuring that all items are accounted for as customers leave the store. Additionally, the Asset Protection Customer Host will assist with returned items, ensuring that the return process is smooth and efficient for customers. This role is essential in preventing loss at the store entrances, contributing to the overall security and integrity of the store's operations. The Asset Protection Customer Host will also be responsible for maintaining a safe and secure environment at the entrances. This includes monitoring the flow of customers, identifying any suspicious behavior, and taking appropriate action to prevent theft or loss. The role requires a proactive approach to customer service, as well as the ability to handle potentially challenging situations with professionalism and composure. The position is full-time, with available shifts during the opening and morning hours, making it suitable for individuals who prefer to work during these times.

Responsibilities

• Greet customers as they enter and exit the store.
• Assist customers with inquiries and thank them for their patronage.
• Verify purchases by checking receipts and ensuring all items are accounted for.
• Assist with the return process for customers.
• Maintain a safe and secure environment at store entrances.
• Monitor customer flow and identify suspicious behavior to prevent theft.
• Handle challenging situations with professionalism and composure.

Requirements

• Strong customer service skills and a friendly demeanor.
• Ability to work in a fast-paced environment.
• Attention to detail for verifying purchases and handling returns.
• Basic understanding of loss prevention techniques.

Nice-to-haves

• Previous experience in retail or customer service roles.
• Familiarity with asset protection practices.

Benefits

• Medical, vision, and dental coverage.
• 401(k) retirement plan.
• Company-paid life insurance.
• Paid time off including parental leave, family care leave, and bereavement.
• Short-term and long-term disability benefits.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition, books, and fees.