Asset Protection Customer Host

$33,280 - $45,760/Yr

Walmart - Hinsdale, NH

posted 4 months ago

Part-time,Full-time - Entry Level
Hinsdale, NH
General Merchandise Retailers

About the position

The Asset Protection Customer Host at Walmart plays a crucial role in ensuring a safe and secure shopping environment for customers. This position is centered around greeting customers as they enter the store, assisting them with their needs, and thanking them for their patronage. A significant aspect of this role involves preventing loss at the store entrances, which includes verifying purchases and assisting with returned items. The Asset Protection Customer Host is responsible for maintaining the safety and security of the store's entrances, ensuring that customers feel welcomed and protected during their shopping experience. In addition to customer interaction, the Asset Protection Customer Host will be tasked with monitoring the flow of customers entering and exiting the store, identifying any suspicious behavior, and taking appropriate action to prevent theft or loss. This role requires a keen eye for detail and the ability to communicate effectively with customers and team members. The Asset Protection Customer Host will also be expected to collaborate with other store associates to ensure a seamless shopping experience and to uphold Walmart's standards of customer service and safety. This position is full-time and offers various shifts, including mid-shift and closing, allowing for flexibility in scheduling. The role is vital in supporting Walmart's commitment to providing a safe shopping environment while also enhancing customer satisfaction through proactive engagement and assistance.

Responsibilities

  • Greet customers as they enter the store and assist them with their needs.
  • Verify purchases and assist with returned items.
  • Monitor store entrances to prevent loss and ensure safety.
  • Identify and report any suspicious behavior to prevent theft.
  • Collaborate with other associates to enhance customer service and safety.
  • Maintain a clean and organized entrance area.

Requirements

  • Strong communication skills to interact effectively with customers and team members.
  • Attention to detail to monitor customer behavior and verify purchases.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Basic understanding of loss prevention techniques.

Nice-to-haves

  • Previous experience in retail or customer service roles.
  • Familiarity with asset protection practices.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k) retirement plan.
  • Company-paid life insurance.
  • Paid time off for vacation, sick leave, and holidays.
  • Parental leave and family care leave.
  • Bereavement leave and jury duty leave.
  • Short-term and long-term disability benefits.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit program covering tuition, books, and fees.
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