Asset Protection Customer Host

$31,200 - $43,680/Yr

Walmart - Tallahassee, FL

posted 4 months ago

Part-time,Full-time - Entry Level
Tallahassee, FL
General Merchandise Retailers

About the position

The Asset Protection Customer Host at Walmart plays a crucial role in ensuring a safe and secure shopping environment for customers. This position is primarily focused on greeting customers as they enter the store, assisting them with their needs, and thanking them for their patronage. A significant aspect of this role involves preventing loss at the store entrances by verifying purchases and assisting with returned items. The Asset Protection Customer Host is responsible for maintaining the security of the entrances, ensuring that all customers feel welcomed and safe while shopping. This role requires a proactive approach to customer service and loss prevention, making it essential for the host to be vigilant and attentive to the surroundings. The position may involve working various shifts, including opening, morning, mid-shift, and closing, depending on the store's operational needs. The host will also be expected to collaborate with other team members to enhance the overall shopping experience and uphold Walmart's standards of service and security.

Responsibilities

  • Greet customers as they enter the store and provide assistance as needed.
  • Verify purchases and assist with returned items to ensure proper handling and security.
  • Maintain a safe and secure environment at store entrances to prevent loss.
  • Monitor customer activity at entrances to deter theft and ensure compliance with store policies.
  • Collaborate with team members to enhance customer service and store security.
  • Provide information to customers regarding store policies and procedures.

Requirements

  • Entry-level position with no prior experience required.
  • Strong customer service skills and a friendly demeanor.
  • Ability to work various shifts, including weekends and holidays if necessary.
  • Basic understanding of loss prevention techniques.

Nice-to-haves

  • Experience in retail or customer service is a plus.
  • Familiarity with security protocols and procedures.

Benefits

  • Paid jury duty
  • Disability insurance
  • Health insurance
  • Dental insurance
  • 401(k)
  • Military leave
  • Paid time off
  • Family leave
  • Parental leave
  • Vision insurance
  • Life insurance
  • Paid sick time
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