Asset Protection Customer Host

$31,200 - $45,760/Yr

Walmart - Cumberland, MD

Part-time - Entry Level

Cumberland, MD

General Merchandise Retailers

About the position

The Asset Protection Customer Host at Walmart plays a crucial role in ensuring a safe and secure shopping environment for customers. This position is primarily focused on greeting customers as they enter the store, assisting them with their needs, and thanking them for their patronage. A significant aspect of this role involves preventing loss at the store entrances, which includes verifying purchases and assisting with returned items. The Asset Protection Customer Host is responsible for maintaining the safety and security of the store's entrances, ensuring that all customers feel welcomed and protected during their shopping experience. In addition to customer interaction, the Asset Protection Customer Host will be tasked with monitoring the entrance area for any suspicious activity and taking appropriate action when necessary. This may involve collaborating with other team members to address potential theft or loss prevention issues. The role requires a keen eye for detail and the ability to communicate effectively with customers and staff alike. The position is part-time, with available shifts during opening and morning hours, making it suitable for individuals seeking flexible work arrangements. Walmart emphasizes the importance of customer service in this role, as the Asset Protection Customer Host is often the first point of contact for customers entering the store. Therefore, a friendly demeanor and a proactive approach to customer service are essential. The position also involves adhering to company policies and procedures related to asset protection and loss prevention, ensuring that all actions taken are in line with Walmart's standards.

Responsibilities

• Greet customers as they enter the store and assist them with their needs.
• Verify purchases and assist with returned items.
• Monitor the entrance area for suspicious activity and take appropriate action when necessary.
• Maintain a safe and secure environment at the store entrances.
• Collaborate with team members to address potential theft or loss prevention issues.
• Provide excellent customer service and ensure a positive shopping experience.

Requirements

• Strong communication skills to interact effectively with customers and team members.
• Attention to detail to monitor the entrance area and verify purchases.
• Ability to work part-time hours during opening and morning shifts.
• Customer service experience is preferred.

Nice-to-haves

• Experience in retail or loss prevention is a plus.
• Familiarity with Walmart's policies and procedures.

Benefits

• Health benefits including medical, vision, and dental coverage.
• 401(k) retirement plan.
• Company-paid life insurance.
• Paid time off benefits including parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability coverage.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition, books, and fees.