Asset Protection Customer Host

$29,120 - $43,680/Yr

Walmart - Cortland, OH

posted 4 months ago

Part-time,Full-time
Cortland, OH
10,001+ employees
General Merchandise Retailers

About the position

The Asset Protection Customer Host role at Walmart is designed to enhance the shopping experience by ensuring a safe and secure environment for customers. This position involves greeting customers as they enter the store, assisting them with their needs, and thanking them for their patronage. A key responsibility is to prevent loss at the store entrances by verifying purchases and assisting with returned items. The host plays a crucial role in maintaining the safety and security of the store's entrances, ensuring that all customers feel welcome and protected during their shopping experience. In addition to customer interaction, the Asset Protection Customer Host is responsible for monitoring the flow of customers entering and exiting the store. This includes being vigilant about potential theft and loss prevention strategies. The host will also engage with customers to provide assistance and information, helping to resolve any issues that may arise during their visit. This role requires a proactive approach to customer service and a commitment to maintaining a secure shopping environment. The position is full-time and offers a competitive hourly wage ranging from $14 to $21, depending on experience and qualifications. Additional compensation may include performance incentives and premiums based on specific circumstances. The role is primarily evening shifts, allowing for flexibility in scheduling while ensuring that the store remains secure during peak shopping hours.

Responsibilities

  • Greet customers as they enter the store and thank them for their visit.
  • Assist customers with their needs and inquiries.
  • Verify purchases at the store entrances to prevent loss.
  • Assist with returned items and ensure proper procedures are followed.
  • Monitor the entrances to maintain a safe and secure environment.
  • Engage with customers to provide assistance and resolve issues.
  • Implement loss prevention strategies effectively.

Requirements

  • High school diploma or equivalent preferred.
  • Strong customer service skills and a friendly demeanor.
  • Ability to work evening shifts and flexible hours.
  • Basic understanding of loss prevention techniques.

Nice-to-haves

  • Previous experience in retail or customer service roles.
  • Familiarity with security protocols and procedures.

Benefits

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Family leave
  • Health insurance
  • Life insurance
  • Military leave
  • Paid time off (PTO)
  • Short-term and long-term disability
  • Company discounts
  • Adoption and surrogacy expense reimbursement
  • Education benefits through Live Better U program
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service