Asset Protection Customer Host

$33,280 - $55,432/Yr

Walmart - Williston, ND

posted 4 months ago

Part-time,Full-time - Entry Level
Williston, ND
General Merchandise Retailers

About the position

The Asset Protection Customer Host at Walmart plays a crucial role in ensuring a safe and secure shopping environment for customers. This position is primarily focused on greeting customers as they enter the store, assisting them with their needs, and thanking them for their patronage. A significant aspect of this role involves preventing loss at the store entrances by verifying purchases and assisting with returned items. The Asset Protection Customer Host is responsible for maintaining the safety and security of the store's entrances, which includes monitoring customer activity and ensuring compliance with store policies. This role requires a proactive approach to customer service and loss prevention, making it essential for the overall shopping experience at Walmart. In addition to customer interaction, the Asset Protection Customer Host will be involved in various tasks that contribute to the store's operational efficiency. This includes collaborating with other team members to address any security concerns and providing assistance to customers in a friendly and professional manner. The position may also involve handling specific situations that require attention to detail and a calm demeanor, especially when dealing with returns or potential theft incidents. Overall, the Asset Protection Customer Host is a vital part of the Walmart team, ensuring that customers feel welcomed and safe while shopping.

Responsibilities

  • Greet customers as they enter the store and assist them with their needs.
  • Verify purchases and assist with returned items.
  • Monitor store entrances to prevent loss and ensure safety.
  • Collaborate with team members to address security concerns.
  • Provide a friendly and professional customer service experience.
  • Maintain a secure environment at store entrances.

Requirements

  • Strong customer service skills and a friendly demeanor.
  • Ability to handle returns and verify purchases accurately.
  • Attention to detail and a proactive approach to loss prevention.
  • Good communication skills to interact with customers and team members.

Nice-to-haves

  • Experience in retail or customer service roles.
  • Familiarity with loss prevention techniques.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k) retirement plan.
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off including parental leave, family care leave, and bereavement.
  • Short-term and long-term disability benefits.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Education benefits through the Live Better U program.
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