Asset Protection Customer Host

$35,360 - $47,840/Yr

Walmart - Carson, CA

posted 2 months ago

Part-time,Full-time
Carson, CA
10,001+ employees
General Merchandise Retailers

About the position

The Asset Protection Customer Host role at Walmart is designed to enhance the shopping experience by ensuring customer safety and preventing loss at store entrances. This position involves greeting customers warmly, assisting them with their inquiries, and thanking them for their patronage. A key responsibility is to verify purchases and assist with returned items, ensuring that all transactions are handled smoothly and efficiently. The Asset Protection Customer Host plays a crucial role in maintaining a secure environment at the store entrances, which includes monitoring for any suspicious activities and taking appropriate actions to prevent theft or loss. This role is essential in creating a welcoming atmosphere while also safeguarding the store's assets. In addition to customer interaction, the Asset Protection Customer Host will be responsible for keeping the entrances safe and secure. This includes monitoring the flow of customers entering and exiting the store, ensuring that all safety protocols are followed, and reporting any incidents or concerns to management. The position requires a proactive approach to loss prevention, as well as the ability to communicate effectively with both customers and team members. The ideal candidate will be attentive, observant, and capable of handling various situations with professionalism and care. Walmart offers competitive pay for this full-time position, with an hourly wage ranging from $17 to $23, depending on experience and performance. Additional compensation may include performance incentives and premiums based on specific circumstances. The role is primarily evening shifts, providing flexibility for those who may have other commitments during the day. Overall, this position is vital for ensuring a positive shopping experience while also protecting the store's assets.

Responsibilities

  • Greet customers and assist them with inquiries.
  • Verify purchases and assist with returned items.
  • Monitor store entrances to prevent loss and ensure safety.
  • Report any suspicious activities or incidents to management.
  • Maintain a secure environment at the store entrances.

Requirements

  • Strong communication skills to interact with customers effectively.
  • Ability to monitor and assess situations for potential loss prevention.
  • Customer service experience is preferred.

Nice-to-haves

  • Experience in retail or loss prevention roles.
  • Familiarity with security protocols and procedures.

Benefits

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Family leave
  • Health insurance
  • Life insurance
  • Military leave
  • Paid time off (PTO)
  • Short-term and long-term disability
  • Company discounts
  • Adoption and surrogacy expense reimbursement
  • Education benefits through Live Better U program
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