Asset Protection Customer Host

$33,280 - $47,840/Yr

Walmart - Romeoville, IL

posted 4 months ago

Part-time - Entry Level
Romeoville, IL
General Merchandise Retailers

About the position

The Asset Protection Customer Host at Walmart plays a crucial role in ensuring a safe and secure shopping environment for customers. This position focuses on greeting customers as they enter the store, assisting them with their needs, and thanking them for their patronage. A significant aspect of this role involves preventing loss at the store entrances by verifying purchases and assisting with returned items. The Asset Protection Customer Host is responsible for maintaining the safety and security of the store's entrances, which includes monitoring for any suspicious activity and ensuring that all customers feel welcome and safe while shopping. In addition to customer interaction, the Asset Protection Customer Host will be tasked with various responsibilities that contribute to the overall security of the store. This includes conducting regular checks of the entrance area, ensuring that all safety protocols are followed, and collaborating with other team members to address any potential security issues. The role requires a proactive approach to loss prevention, as well as the ability to communicate effectively with customers and staff alike. The Asset Protection Customer Host is expected to embody Walmart's commitment to customer service while also prioritizing the safety and security of the store environment. This part-time position offers flexible shifts, including mid-shift and closing, allowing for a work-life balance that can accommodate various schedules. The hourly wage ranges from $16 to $23, with additional performance incentives and premiums available based on specific circumstances. Overall, this role is essential in creating a positive shopping experience while safeguarding the store's assets.

Responsibilities

  • Greet customers as they enter the store and assist them with their needs.
  • Verify purchases and assist with returned items.
  • Monitor store entrances to prevent loss and ensure safety.
  • Conduct regular checks of the entrance area for security purposes.
  • Collaborate with team members to address potential security issues.
  • Maintain a welcoming environment for customers while prioritizing safety.

Requirements

  • Strong communication skills to interact effectively with customers and team members.
  • Ability to monitor and assess security risks in the store environment.
  • Customer service orientation to provide assistance and support to shoppers.

Nice-to-haves

  • Experience in retail or customer service roles.
  • Familiarity with loss prevention techniques and strategies.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k) retirement plan.
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off benefits including parental leave, family care leave, bereavement, jury duty, and voting.
  • Short-term and long-term disability benefits.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit program covering tuition, books, and fees.
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