Asset Protection Customer Host

$35,360 - $49,920/Yr

Walmart - Lebanon, NH

posted 3 months ago

Part-time,Full-time
Lebanon, NH
General Merchandise Retailers

About the position

The Asset Protection Customer Host at Walmart plays a crucial role in ensuring a safe and secure shopping environment for customers. This position is centered around greeting customers as they enter the store, assisting them with their needs, and thanking them for their patronage. A significant aspect of this role involves preventing loss at the store entrances by verifying purchases and assisting with returned items. The Asset Protection Customer Host is responsible for maintaining the safety and security of the store's entrances, which includes monitoring for any suspicious activity and ensuring that all customers feel welcome and safe while shopping. In addition to customer interaction, the Asset Protection Customer Host will be tasked with various responsibilities that contribute to the overall security of the store. This includes conducting regular checks of the entrance areas, ensuring that all safety protocols are followed, and collaborating with other team members to address any potential security issues. The role requires a proactive approach to loss prevention, as well as the ability to communicate effectively with customers and staff alike. The Asset Protection Customer Host will also need to stay informed about store policies and procedures related to asset protection and customer service, ensuring that they can provide accurate information to customers when needed. Overall, this position is vital for enhancing the customer experience while also safeguarding the store's assets. The Asset Protection Customer Host will be an integral part of the Walmart team, contributing to a positive shopping atmosphere and helping to uphold the company's commitment to customer service and safety.

Responsibilities

  • Greet customers as they enter the store and assist them with their needs.
  • Verify purchases and assist with returned items.
  • Monitor store entrances to prevent loss and ensure safety.
  • Conduct regular checks of entrance areas for suspicious activity.
  • Collaborate with team members to address potential security issues.
  • Stay informed about store policies and procedures related to asset protection and customer service.

Requirements

  • Strong communication skills to interact effectively with customers and team members.
  • Ability to monitor and assess situations for potential security risks.
  • Customer service orientation to provide assistance and support to shoppers.
  • Basic understanding of loss prevention techniques and strategies.

Nice-to-haves

  • Experience in retail or customer service roles.
  • Familiarity with asset protection practices.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k) retirement plan.
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off including parental leave, family care leave, and bereavement.
  • Short-term and long-term disability benefits.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Education benefits through the Live Better U program.
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