Asset Protection Customer Host

$29,120 - $43,680/Yr

Walmart - Wylie, TX

posted 2 months ago

Part-time,Full-time
Wylie, TX
10,001+ employees
General Merchandise Retailers

About the position

As an Asset Protection Customer Host at Walmart, your primary responsibility will be to create a welcoming environment for customers while ensuring the safety and security of the store's entrances. This role involves greeting customers, assisting them with their needs, and thanking them for their patronage. You will play a crucial role in preventing loss by verifying purchases and assisting with returned items. Your vigilance will help maintain a secure atmosphere at the store entrances, contributing to a positive shopping experience for all customers. In addition to customer interaction, you will be tasked with monitoring the entrances to deter theft and ensure compliance with store policies. This includes keeping an eye on customer behavior and reporting any suspicious activities to management. You will also be responsible for maintaining a clean and organized entrance area, ensuring that it is free from hazards and welcoming to customers. This position requires a proactive approach to customer service and loss prevention, as well as the ability to work effectively in a team environment. You will be expected to communicate effectively with both customers and team members, providing assistance and support as needed. Your role is vital in upholding Walmart's commitment to customer satisfaction and safety.

Responsibilities

  • Greet customers as they enter and exit the store.
  • Assist customers with their inquiries and thank them for their business.
  • Verify purchases and assist with returned items.
  • Monitor store entrances to prevent loss and ensure safety.
  • Report any suspicious activities to management.
  • Maintain a clean and organized entrance area.
  • Work collaboratively with team members to enhance customer experience.

Requirements

  • Strong customer service skills and a friendly demeanor.
  • Ability to communicate effectively with customers and team members.
  • Attention to detail and vigilance in monitoring store entrances.
  • Basic understanding of loss prevention techniques.

Nice-to-haves

  • Experience in retail or customer service roles.
  • Familiarity with security protocols and procedures.

Benefits

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Family leave
  • Health insurance
  • Life insurance
  • Military leave
  • Paid time off (PTO)
  • Short-term and long-term disability
  • Company discounts
  • Adoption and surrogacy expense reimbursement
  • Education benefits through Live Better U program.
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