Asset Protection Detective, Clackamas Town Center Full Time- $16.50-$23.10
$34,320 - $48,048/Yr
Macy's - Happy Valley, OR
posted about 2 months ago
Part-time,Full-time - Entry Level
Happy Valley, OR
General Merchandise Retailers
About the position
The Asset Protection Detective at Macy's Clackamas Town Center plays a crucial role in safeguarding company assets and ensuring a secure shopping environment. This position involves utilizing advanced surveillance techniques and analytics to prevent theft and loss, while also fostering relationships with store teams and law enforcement. The role offers opportunities for professional development and training in loss prevention and security protocols.
Responsibilities
- Use surveillance techniques to help identify and apprehend individuals who shoplift and dishonest employees.
- Understand and leverage de-escalation tools to provide a safe and secure environment for customers and colleagues.
- Recover stolen merchandise and provide statements and evidence to support investigations.
- Prepare reports on theft incidents, investigations, and audits.
- Maintain strict compliance with the law and company policies regarding apprehensions, searches, and evidence preservation.
- Build and maintain partnerships with store colleagues and law enforcement.
- Testify in court for criminal and civil cases.
- Train colleagues on protocols to help protect company assets.
- Respond to alarm conditions and work on special assignments.
- Facilitate first aid for customers and colleagues.
Requirements
- High school diploma or GED.
- First aid certification.
- Experience in surveillance and conflict management.
- Knowledge of security, criminal investigation, and loss prevention techniques.
Nice-to-haves
- Ability to communicate effectively with diverse groups of customers and peers.
- Resourceful self-starter who can adapt quickly to changing priorities.
Benefits
- Store discount
- Disability insurance
- Health insurance
- Dental insurance
- 401(k)
- Tuition reimbursement
- Paid time off
- Employee assistance program
- Vision insurance
