About The Position

The Asset Protection Detective at Macy's plays a crucial role in safeguarding company assets and ensuring a secure shopping environment. This part-time position involves utilizing advanced surveillance techniques and analytics to identify theft and dishonest behavior, while also fostering relationships with store teams and law enforcement. The role emphasizes compliance with legal standards and company policies, as well as providing training and support to colleagues.

Requirements

  • High School Diploma or equivalent
  • Ability to obtain and maintain required licenses, trainings, and certifications
  • Flexible availability, including days, evenings, weekends, and holidays
  • Strong communication skills to share information with diverse groups of customers and peers
  • Ability to work both independently and as part of a team
  • Resourceful self-starter who can adapt quickly to changing priorities

Responsibilities

  • Use surveillance techniques to help identify and apprehend individuals who shoplift and dishonest employees
  • Understand and leverage de-escalation tools to provide a safe and secure environment for customers and colleagues
  • Recover stolen merchandise
  • Research and provide statements and evidence to support investigations
  • Prepare reports on theft incidents, investigations, and audits
  • Maintain strict compliance with the law and company policies regarding apprehensions, searches, and evidence preservation
  • Build and maintain partnerships with store colleagues and law enforcement
  • Testify in court for criminal and civil cases
  • Train colleagues on protocols to help protect company assets
  • Respond to alarm conditions and work on special assignments
  • Facilitate first aid for customers and colleagues

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What This Job Offers

Job Type

Part-time

Industry

General Merchandise Retailers

Education Level

High school or GED

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