Asset Protection Investigator

Saks Off 5TH - Cypress, TX

Full-time - Entry Level

Onsite - Cypress, TX

51-100 employees

General Merchandise Retailers

About the position

The Asset Protection Investigator at Saks OFF 5TH is responsible for maintaining a safe shopping and working environment by implementing and executing asset protection strategies. This role involves engaging with teams to identify operational deficiencies, ensuring compliance with safety standards, and contributing to the overall security of the store. The investigator will also play a key role in training staff on asset protection best practices and responding to security incidents.

Responsibilities

• Build awareness and inspire by performing as a role model and executing the Saks OFF 5TH customer experience.
• Actively engage in store-wide communication regarding Asset Protection best practices, training, new hire orientation, and safety and shortage meetings.
• Contribute to the development, implementation and execution of local shortage strategy, and audits as per company standards.
• Demonstrate expertise by ensuring physical security standards are maintained and adjustments are initiated timely.
• Drive Asset Protection excellence by facilitating selling process through consistent adherence to policies and procedures that safeguard customers, associates and company assets.
• Detect and detain shoplifters and complete related documentation by applying the five stages of arrest.
• Identify and present opportunities for improving Asset Protection strategies to senior leadership by compiling reports using audit data, and ensure achievement of storewide shortage results below provision and company standard.
• Achieve targets of investigative performance by identifying and addressing internal and external theft exposures; complete accident investigations and general liability claims reports.
• Demonstrate a direct impact in high shortage departments and perform Asset Protection operational audits and internal self-audits in sensitive areas.
• Be available to respond to after-hours alarm calls and emergency situations.
• Efficiently complete tasks/special projects as assigned by store leadership.

Requirements

• High school diploma or equivalent.
• Must satisfy and maintain all licensing requirements (as required by state or local jurisdiction).
• A valid region/market specific security license as per local government regulations.
• Proficiency in Microsoft Suite.
• Ability to speak to Asset Protection practices and happenings/trends during team and leadership meetings.
• Awareness of retail procedures, and criminal civil proceeding process is an asset.
• Aptitude and working knowledge of retail security and information systems, and productivity software.
• Flexibility to work evenings, weekends and public holidays.

Nice-to-haves

• Experience in retail security and loss prevention practices.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Employee discount
• Flexible work environment