Asset Protection & Safety Mgr

Lowe's - Carmel, IN

Part-time,Full-time - Mid Level

Carmel, IN

Building Material and Garden Equipment and Supplies Dealers

About the position

The Asset Protection & Safety Manager (APSM) at Lowe's is responsible for overseeing and coordinating programs and processes aimed at minimizing loss while ensuring a safe working and shopping environment. This role involves monitoring store operations, training associates, and responding to safety incidents, all while delivering quality customer service.

Responsibilities

• Help Store Operational Leadership ensure associates provide friendly and professional service to customers.
• Monitor receiving, shipping, and selling patterns for the assigned store.
• Champion initiatives and establish processes to improve safety, shrink, and security outcomes.
• Oversee and coordinate programs to minimize loss and maintain a safe environment.
• Monitor and solve for criminal activities and coach associates on safety protocols.
• Respond to violent altercations to ensure the safety of customers and staff.
• Maintain expertise on safety reports, guidelines, and regulations.

Requirements

• Bachelor's Degree or higher OR High School Diploma with 3 years of relevant work experience in retail or Asset Protection.
• Physical ability to perform tasks requiring prolonged standing, sitting, and lifting up to 25 pounds without assistance.

Nice-to-haves

• Bachelor's Degree in Criminal Justice, Safety, Business, or related Asset Protection field.
• National certified training program (e.g., Wicklander-Zuwalski or Reed training).
• Professional accreditation (e.g., APQ, APC) or equivalent experience.
• 2 years of experience supervising employees, including coaching and performance management.
• 2 years of experience as a Manager in a retail environment.
• Experience conducting quality reviews/audits and retail investigations.
• Experience using physical security systems (e.g., CCTV, EAS).

Benefits

• Health insurance
• 401k
• Paid holidays
• Employee discount programs
• Professional development opportunities