Asset Protection & Safety Mgr

Lowe's - Nashville, TN

Part-time,Full-time - Mid Level

Nashville, TN

Building Material and Garden Equipment and Supplies Dealers

About the position

As an Asset Protection & Safety Manager (APSM) at Lowe's, you will play a crucial role in ensuring the safety and security of both customers and associates within the store. Your primary responsibility will be to oversee and coordinate programs and processes aimed at minimizing loss while maintaining a safe working and shopping environment. This includes monitoring receiving, shipping, and selling patterns to identify potential issues and implementing initiatives that improve safety, shrink, and security outcomes. You will work closely with the Store Operational Leadership team to ensure that all associates deliver friendly, professional, and timely service to customers. In this role, you will be seen as an expert on safety reports, guidelines, and regulations. You will monitor and solve for criminal activities, coach and train associates on best practices, and oversee inventory levels to help mitigate shrink and shortages. Additionally, you may need to respond to violent altercations to ensure the safety of customers and staff. Your ability to analyze business documents, conduct retail investigations, and utilize physical security systems will be essential in this position. You will also be responsible for establishing processes and controls that enhance the overall safety and security of the store environment.

Responsibilities

• Help the Store Operational Leadership team ensure associates deliver friendly, professional, timely service to all customers.
• Monitor receiving, shipping, and selling patterns for the assigned store.
• Champion initiatives and establish processes and controls that improve safety/hazmat, shrink, and security outcomes.
• Oversee and coordinate programs and processes to minimize loss while maintaining a safe working and shopping environment.
• Monitor and solve for criminal activities and coach and train associates on safety best practices.
• Oversee inventory levels to help with shrink and shortages.
• Respond to violent altercations to keep customers and staff safe.
• Analyze business documents such as P&L and exception reports.

Requirements

• Bachelor's Degree or higher OR High School Diploma or equivalent and 3 years of relevant work experience (e.g., retail or Asset Protection).
• 2 years of experience directly or indirectly supervising employees including coaching, mentoring, directing, training, performance management, and recognition.
• 2 years of experience as a Manager in a retail environment.
• 1 year of experience conducting quality reviews/audits.
• Demonstrated experience analyzing business documents (e.g., P&L, exception reports).
• Demonstrated experience conducting retail investigations.

Nice-to-haves

• Bachelor's Degree in Criminal Justice, Safety, Business, or related Asset Protection field.
• National certified training program (e.g., Wicklander-Zuwalski or Reed training).
• Professional accreditation (e.g., APQ, APC) or equivalent experience.
• Experience in using physical security systems (e.g., CCTV, EAS).

Benefits

• Health insurance
• 401k
• Paid holidays
• Flexible scheduling
• Professional development opportunities