Asset Protection & Safety Mgr

Lowe's - Jacksonville, FL

Part-time,Full-time - Mid Level

Jacksonville, FL

Building Material and Garden Equipment and Supplies Dealers

About the position

The Asset Protection & Safety Manager (APSM) at Lowe's is responsible for overseeing and coordinating programs to minimize loss while ensuring a safe working and shopping environment. This role involves monitoring store operations, training associates, and responding to safety incidents, all while championing initiatives to improve safety, shrink, and security outcomes.

Responsibilities

• Help the Store Operational Leadership team ensure associates deliver friendly, professional, timely service to customers.
• Monitor receiving, shipping, and selling patterns for the assigned store.
• Champion initiatives and establish processes to improve safety, shrink, and security outcomes.
• Oversee and coordinate programs to minimize loss and maintain a safe environment.
• Monitor and solve for criminal activities and coach associates on safety protocols.
• Respond to violent altercations to ensure the safety of customers and staff.
• Analyze safety reports, guidelines, and regulations.

Requirements

• Bachelor's Degree or higher OR High School Diploma or equivalent and 3 years of relevant work experience (e.g., retail or Asset Protection).
• 2 years of experience directly or indirectly supervising employees including coaching, mentoring, and performance management.
• 2 years of experience as a Manager in a retail environment.
• 1 year of experience conducting quality reviews/audits.
• Demonstrated experience analyzing business documents (e.g., P&L, exception reports).
• Demonstrated experience conducting retail investigations.

Nice-to-haves

• Bachelor's Degree in Criminal Justice, Safety, Business, or related Asset Protection field.
• National certified training program (e.g., Wicklander-Zuwalski or Reed training).
• Professional accreditation (e.g., APQ, APC) or equivalent experience.
• Experience in using physical security systems (e.g., CCTV, EAS).

Benefits

• Health insurance
• 401k
• Paid holidays
• Professional development opportunities
• Employee discount programs