Asset Protection & Safety Mgr

$52,416 - $58,760/Yr

Lowe's - Stockton, CA

posted 5 months ago

Part-time,Full-time - Mid Level
Stockton, CA
Building Material and Garden Equipment and Supplies Dealers

About the position

As an Asset Protection & Safety Manager at Lowe's, you will play a crucial role in ensuring a safe and secure environment for both customers and associates. Your primary responsibility will be to oversee and coordinate programs and processes aimed at minimizing loss while maintaining a safe working and shopping environment. This includes monitoring receiving, shipping, and selling patterns within the assigned store, as well as championing initiatives that improve safety, shrink, and security outcomes. You will work closely with the Store Operational Leadership team to ensure that all associates deliver friendly, professional, and timely service to customers. In this role, you will be seen as an expert on safety reports, guidelines, and regulations. You will monitor and address criminal activities, coach and train associates on best practices, and oversee inventory levels to help mitigate shrink and shortages. Additionally, you may need to respond to violent altercations to ensure the safety of customers and staff. Your ability to analyze business documents, conduct retail investigations, and utilize physical security systems will be essential to your success in this position. This position requires flexibility in scheduling, as you will generally be scheduled for 39 to 40 hours per week, with the possibility of additional hours based on store needs. You will need to be available for morning, afternoon, and evening shifts any day of the week. Physical demands include the ability to perform tasks that may require prolonged standing, sitting, and lifting up to 25 pounds without assistance, with the potential to lift more with assistance.

Responsibilities

  • Oversee and coordinate programs and processes to minimize loss and maintain a safe environment.
  • Monitor receiving, shipping, and selling patterns for the assigned store.
  • Champion initiatives and establish processes to improve safety, shrink, and security outcomes.
  • Coach and train associates on best practices for asset protection and safety.
  • Respond to violent altercations to ensure the safety of customers and staff.
  • Analyze business documents such as P&L and exception reports.
  • Conduct retail investigations and quality reviews/audits.

Requirements

  • Bachelor's Degree or higher OR High School Diploma or equivalent and 3 years of relevant work experience (e.g., retail or Asset Protection).
  • 2 years of experience directly or indirectly supervising employees including coaching, mentoring, directing, training, performance management, and recognition.
  • 2 years of experience as a Manager in a retail environment.
  • 1 year of experience conducting quality reviews/audits.
  • Demonstrated experience analyzing business documents (e.g., P&L, exception reports).
  • Demonstrated experience conducting retail investigations.

Nice-to-haves

  • Bachelor's Degree in Criminal Justice, Safety, Business, or related Asset Protection field.
  • National certified training program (e.g., Wicklander-Zuwalski or Reed training).
  • Professional accreditation (e.g., APQ, APC) or equivalent experience.
  • Experience in using physical security systems (e.g., CCTV, EAS).

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401k
  • Paid holidays
  • Paid time off
  • Employee discount programs
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